Samsung M5 user manual Appendix, AA Troubleshooting

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Appendix

Appendix

AATroubleshooting

Before requesting service, please check the following.


Symptom		Check		Remedy
The unit will not turn on.	•• Is the power adapter plugged into		•• Connect the power adaptor to the
		the outlet?	outlet.
A function does not work when	•• Is there static electricity in the air?		•• Disconnect the power plug and
the button is pressed.			connect it again.
Sound is not produced.	•• Is the Mute function on?		•• Connect it correctly.
	•• Is the volume set to minimum?		•• Press the	Mute button to
			cancel the mute function.
			•• Adjust the volume.
The TV SoundConnect (TV pairing)	•• Does your TV support TV		•• TV SoundConnect is supported by
failed.		SoundConnect?	some Samsung TVs released after
	•• Is your TV firmware the latest		2012. Check your TV to see if it
		version?	supports TV SoundConnect.
	•	• Does an error occur when	•• Press and hold the				TV SoundConnect


		connecting?	button to the connection.
			•• Update your TV with the latest
			firmware.
			•• Contact the Samsung Call Center.
			•• Press and hold the				TV SoundConnect


			button for more than 5 seconds to reset TV
			SoundConnect and connect a new TV.
HUB doesn't work properly	•• Is the HUB plugged in?		•• Plug in the HUB.
	•• Is the LAN cable connected to		•• Connect the LAN cable to the
		the wireless router and the HUB	ETHERNET SWITCH on the back
		properly?	of the HUB and to your wireless
	•• When the Hub is plugged in, do		router.
		the HUB's front indicators show	•• Reset the HUB (see page 62).
		it's operating properly?	Press here
			•• If you experience troubles with
			connecting the HUB and M5, try
			relocating the M5 so that the M5
			is closer to the wireless router or
			HUB.

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Contents WAM550/WAM551 Wireless Audio - MultiroomUser Manual imagine the possibilitiesAA Regulatory Compliance Statements Safety InformationWiring the Main Power Supply Plug UK Only Important Safety InstructionsIMPORTANT NOTICE Power Supply Precautions AA Safety precautionsUsage Precautions Installation PrecautionsAbout the Network Connection Cleaning PrecautionsAA Additional Information About NFC Android onlyCompatible products AA CopyrightUnderstanding Your M5 ContentsSafety Information Safety precautionsInstalling on a wall AccessoriesAvailable Accessories Not Included Connecting the StandFunctions Troubleshooting Playing Media Content Saved in a PCUsing the Settings menu Reset your productCommunication Basics Understanding Your M5AA Before you begin AA Basic ConnectionAA How you can enjoy your M5 Getting Started AA Top Panelq wer t y AA Rear Panel e r t y99WPS / Wi-Fi SETUP Button AA Available Accessories Not Included AA AccessoriesAA Sleep Mode AA Connecting the StandAA Installing on a wall `` In Wi-Fi / Bluetooth / TV SoundConnect modeAA Connecting with a HUB Not Included Connecting the M5s to Your Network with a HUB Not IncludedConnections There will be a brief sound when the connection is established Connecting the M5 to Your Network with a LAN Cable For a Single M5 AA Connecting without a HUB Not Included7 Unplug the M5s power cable, and then plug it in again Connecting the M5 to Your Network via the WPS Method For a Single M5 Page Page 7 Press Next. The smart device lists available networks and devices When done, press Done Page 7 Press Next 8 Press OK 12 Use the keyboard that appears to enter your password 10 Choose the M5s Wi-Fi pointWhen done, press Connect AA Connecting with TV SoundConnect function Disconnecting TV SoundConnect AA Connecting the M5 to Bluetooth Devices 99To establish a Wi-Fi connection, see pages 18~30 Disconnecting BluetoothAA Connecting with NFC function - For Android Adding an extra M5 to a HUB that is connected to an M5 AA Adding an M5Adding another M5 and Hub to a single M5 in use `` When the M5 in use is connected to the router with a LAN cablePage AA Relocating the M5 AA Adding a HUB`` Android AA Installing the Samsung Multiroom AppAA Accessing the Samsung Multiroom App FunctionsAA Using the Samsung Multiroom App Switching the input sourceRenaming a connected M5 Changing the sort order of listed M5s Grouping M5s Sorting songs Playing a Song1 Press the Creating a Playlist5 Select the desired song from the list that appears. The song plays 4 Select the desired PlaylistListening to a radio station Setting Presets3 The selected radio station is added to the Presets list Searching for a Radio Station Setting the Default Radio Stations in Speaker PresetPlaying music from content providers Playing music from the Amazon cloud playerPlaying music from a selected device Samsung Link AA Playing Media Content Saved in a PCYou can set to allow or block accessing from external device Wireless Audio - Multiroom for Desktop4 On your Smart device, select the Samsung Multiroom app AAUsing the Settings menu Guide`` App Tutorial Service `` Coach Mark`` Amazon Music, Pandora, Rhapsody Speaker Settings `` TuneIn Radio`` Add Speaker Enable Turns on the M5s Front LED indicators `` Front LED`` Sound Feedback Disable Turns off the M5s Front LED indicators`` Software Auto Update `` Alarm `` Sleep TimerClock Support `` Device ID`` Contact Samsung Lets you view the App Version Open source licensesApp Version Lets you view the Open source licensesAA Reset your product Resetting the M5Resetting the HUB Not Included Appendix AA Troubleshootingthe network via Bluetooth, NFC Reset the M5 see pageCheck whether the Wi-Fi router connecting the HUB and M5AA Licences AA Open Source License NoticeAA Specifications EL SALVADOR Contact SAMSUNG WORLD WIDE8-10-800-500-55-500GSM 7799, VIP care całkowity koszt połączenia jak za 1 impulskoszt połączenia według taryfy operatora KAZAKHSTAN1-800-8-7267864 Globe landline and Mobile SAUDI ARABIAMOZAMBIQUE NEW ZEALAND