TROUBLESHOOTING
Check the following troubleshooting items before contacting SMC Technical Support.
Adapter Installation Problems
If your computer cannot find the EZ Connect Wireless Cardbus Adapter or the network driver does not install correctly, check the following:
•Make sure the adapter is securely seated in the PCMCIA slot. When you insert the wireless adapter into the notebook’s slot, a beep should be heard if the adapter is properly inserted. Check for any hardware problems, such as physical damage to the card’s connector.
•Try the card in another PCMCIA slot. If this also fails, test your computer with another SMC2635W Wireless Cardbus Adapter that is known to operate correctly.
•Make sure your computer is using the latest BIOS.
•If there are other network adapters in the computer, they may be causing conflicts. Remove all other adapters from the computer and test the wireless adapter separately.
•If it still does not work, take out the wireless adapter. Delete CW10.sys from c:\windows\system. Then go to “Control Panel” and delete the adapter from your network configuration menu. Restart your PC and reinstall the card.
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