SMC Networks SMCWAA-B Troubleshooting, Problem Possible Cause Solution, Error Code, Explanation

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9 Troubleshooting

Problem	Possible Cause	Solution

The Wireless Audio Adapter does not react to remote commands and hangs in the UPnP Menu structure.

Unable to browse music files.

This can be caused by network delays when sending out UPnP requests.

No music files in the Musicmatch Music Library.

Wait a few seconds and try again. If the problem persists, turn off the Wireless Audio Adapter and turn it on again.

Follow the instructions under "Enabling Browsing of Your Music Files" in the SMCWAA-B User Guide to add files to the MusicLibrary.

UPnP server is not running.

If running the Musicmatch server, follow the instructions under "Starting the UPnP Music Server" in the SMCWAA-B User Guide. If using a different media server, refer to the documenta- tion for that server to start it.

Presets do not work anymore after a new CD is ripped or a server is reset.

There are limitations regarding the presets, depending on the PC Server tool used (e.g. Musicmatch, EZ-Stream Media Server).

The PC server software may not be fully compatible with the UPnP specification.

There is no workaround other than storing the presets again.

Wireless Audio Adapter Error Codes

The Wireless Audio Adapter LCD screen may display the following error codes in the event of a problem.

Error Code

Favorites List full.

Explanation

The Favorites list is limited to 20 items. Replace an existing item with the new item. See "Replacing Items on the Favorites List" in the Wireless Audio Adapter User Guide for details.

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Contents Page Copyright TrademarksFCC Class B CompliancesFCC Radiation Exposure Statement Industry Canada Class B Safety Compliance Wichtige Sicherheitshinweise GermanyEC Conformance Declaration CE Page Package Contents Hardware Description Features / Benefits Using the Remote ControlButton Function Button Function Button Function Remote Control Layout Wireless Audio Adapter LCD Screen Features SymbolDescriptionPage System Requirements Page Page SMC EZ-Stream 11Mbps Wireless Audio Adapter Setup Network Environment DescriptionPlaying Your Multimedia Content Navigating the LCD Screen MenusBefore You Start Music Files MenuPlaying Music Files Genre1 Music File LCD Display Example Example Display Text ExplanationUsing Preset Numbers to Store Items Selecting and Playing a Preset ItemUsing the Favorites List Creating and Saving a Favorites ListPlaying Items from the Favorites List Replacing Items on the Favorites ListConfiguration Menu Before You StartNetwork Setup Using the Remote Control Selecting a Wireless NetworkNetwork Setup Edit Mode Changing Network Status Settings Disabled default Available Network Status Settings ExplanationEnabled Disabled SettingExplanation64 bit Enabled Disabled defaultViewing Network Status Settings Selecting a Network ProfileAutomatically loaded on startup SMC EZ-Stream 11Mbps Wireless Audio Adapter Utility Starting the SMCWAA-B Utility Installing a New SMCWAA-B Manually by Editing a Profile Network Type Infrastructure Encryption DisabledViewing Existing Network Profiles Verifying Wireless Audio Adapters Available on the NetworkActivating a Different Network Profile Editing or Adding a Network Profile Uploading New Software to the Wireless Audio Adapter Creating and Editing Multimedia Content How To Create MP3sHow To Create Playlists How To Tag MP3sPage Troubleshooting Problem Possible Cause SolutionWireless Audio Adapter Error Codes Error CodeFrequently Asked Questions What is Ad-hoc? What is the 802.11 standard?What is Infrastructure? What is Tx-Rate?What is DBI? What is Authentication Algorithm?What is WEP? Technical Specifications Remote Control Compliance DimensionsWeight Interface Network 802.11bTerminology Page Page Page Page For Technical SUPPORT, Call