SMC Networks SMC7004ABR V.2 Troubleshooting, Verify you are connected to the Barricade Router

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TROUBLESHOOTING

The information outlined in this section describes some useful steps for getting your computer and Barricade™ Router online.

Verify you are connected to the Barricade™ Router

If you are unable to access the Barricade™ Router’s web-based administration pages then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.

To determine your TCP/IP configuration status please follow the steps below:

1.Click Start/Programs/Accessories/Command Prompt.

2.In the DOS window, type ipconfig and verify the information that is displayed.

3.If your computer is setup for DHCP, then your TCP/IP configuration should be similar to the information displayed:

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•

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IP Address: 192.168.2.X (where x is a number between 100 and 199)

Subnet Mask: 255.255.255.0

Default Gateway: 192.168.2.1

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Contents SMC7004ABR BarricadeTM Broadband Router User Guide Table of Contents Print Server Setup About the Barricade R Outer About the Barricade Router LED Indicators LED IndicatorsFeatures and Benefits Package Contents Installing the RouterHardware Description Installing the RouterFront and Rear Panels Hardware DescriptionLAN System RequirementsConnect the System Basic Installation ProcedureConnect the System Internet Windows 95/98/Me Installing TCP/IPWindows Configuring Client TCP/IPInstalling TCP/IP Configuring Your Computer in Windows 95/98/Me Setting Up TCP/IPDhcp IP Configuration Setting Up TCP/IP Obtain IP Settings from Your Barricade Router Manual IP Configuration TCP/IP Configuration Setting Configuring Your Computer in Windows NT Configuring Client TCP/IP Obtain IP Settings From Your Barricade Router Type Exit and press Enter to close the Command Prompt window Click OK to save these new changes Configuring Your Computer in Windows Dhcp IP Configuration Click OK to close the dialog boxes Configuring Your Computer in Windows XP Obtain IP Settings from Your Barricade Click OK to close the dialog box Configuring a Macintosh Computer Configuring Client TCP/IP Obtain IP Settings from Your Barricade IP Address Subnet Mask DNS Server Default Gateway Verifying Your TCP/IP Connection Browser Configuration Configuring the Barricade R OuterConfiguring the Barricade Router Disable Proxy ConnectionInternet Explorer 5 or above Internet Explorer For MacintoshInternet Explorer For Macintosh Navigating the Web Browser Interface Making Configuration ChangesSetup Wizard Setup WizardTime Zone Cable Modem Broadband TypePPPoE Fixed-IP xDSLMenu Description Advanced SetupAdvanced Setup Time Zone SystemPassword Settings Remote Management WAN Dynamic IP Point-to-Point Over Ethernet PPPoE Point-to-Point Tunneling Protocol Pptp Static IP Address DNS Dial-up Configuring the Barricade Router LAN Address Mapping Network Address Translation NATVirtual Server Special Applications Firewall Access ControlAccess Control Add PC MAC Filtering Table URL Blocking Schedule Rule Advanced Setup Intrusion Detection SPI and Anti-DoS firewall protection Default Enabled Parameter Defaults Description DoS Criteria and Port Scan Criteria DMZ Ddns Dynamic DNS Settings UPnP Universal Plug and Play Setting Tools Tools Configuration ToolsTools Firmware Upgrade Tools Reset Section Description StatusSkip this section if you are using Unix Installing the SMC Printer Port MonitorPrint Server Setup Installing the SMC Printer Port Monitor Configuring the Network Printer in Win 95/98/Me/2000 Configuring the Print ServerConfiguring the Print Server Configuring the Network Printer in Windows NT Configuring the Print Server Configuring LPR port on Windows 2000/XP Configuring the Network Printer in Unix SystemsConfiguring the Print Server Print Server Setup Configuring the Print Server Print Server Setup Configuring the Print Server Print Server Setup Configuring the Print Server Print Server Setup Configuring the Print Server Print Server Setup Confirm printer connection Verify you are connected to the Barricade Router TroubleshootingAm getting an IP Address that starts with TroubleshootingHave another IP Address displayed Possible Solutions SymptomIndicator Panel Advanced FeaturesStandards LAN InterfaceSpecifications Compliances Industry Canada Class B FCC Class BEC Conformance Declaration Class B CompliancesLegal Information Contacts Legal Information and Contacts Statement of Conditions Limitation of Liability Model Number SMC7004ABR