SMC Networks SMC7004VBR Appendix a Troubleshooting, Am getting an IP Address that starts with

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7004VBR – Manual

APPENDIX A Troubleshooting

The information outlined in this section describes some useful steps for getting your computer and Barricade router online.

A.1 Verify you are connected to the Barricade Router

If you are unable to access the Barricade’s web-based administration pages, then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.

To determine your TCP/IP configuration status, please follow the steps below:

1.Click [Start] then choose [Run]

2.Type “cmd” or “command” (without the quotes) to open a DOS prompt.

3.In the DOS window, type “ipconfig” and verify the information that is displayed.

4.If you computer is setup for DHCP, then your TCP/IP configuration should be similar to the information displayed:

∙IP Address: 192.168.2.X (x is number between 100 and 199)

∙Subnet: 255.255.255.0

∙Gateway: 192.168.2.1

If you have an IP address that starts with 169.254.XXX.XXX then see section A.2.

If you have another IP address configured, see section A.3.

A.2 I am getting an IP Address that starts with 169.254.XXX.XXX

If you are getting this IP Address, then you need to check that you are properly connected to the Barricade Router.

Confirm that you have a good link light on the Barricade’s port to which this computer is connected. If not, please try another cable.

If you have a good link light, please open up a DOS window as described in section A.1 and type “ipconfig /renew” (without the quotes)

If you are still unable to get an IP Address from the Barricade, reinstall your network adapter. Please refer to your adapter manual for instructions.

A.3 I have another IP Address displayed

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Contents Cable/DSL Broadband Router Trademarks CopyrightConfiguring the Barricade Configuring your ComputerSetup Wizard Advanced Setup Setting up the Print Server IntroductionPackage Contents Features and BenefitsIntroduction Minimum RequirementsGetting to Know the Barricade LED OFF Flashing PowerWAN LINK/ACTPower on Basic Installation ProcedureGetting Connected Connect the LANConfiguring Windows 95/98/Me Configuring your ComputerConfiguring Windows Configuring a Macintosh Computer Configuring Windows XPBrowser Configuration Configuring the BarricadeDisable Proxy Connection Internet Explorer 5 or aboveAccessing the Barricade Management Making Configuration Changes Navigating the Web-based AdministrationStep One Time Zone Setup WizardStep Two Broadband Type ∙ Cable Modem∙ PPPoE Step Three Finish Configuration∙ Pptp ∙ BigPond∙ Time Zone System∙ Remote Management ∙ Password Settings∙ Dynamic IP WAN∙ Pptp ∙ Static IP Address LAN ∙ DNS∙ LAN IP ∙ IP Address Pool∙ Virtual Server NAT∙ Parental Control ∙ Special ApplicationsFirewall 7004VBR Manual ∙ MAC Filtering ∙ Website Blocking ∙ Advanced Settings Ddns Dynamic DNS ∙ DMZ Demilitarized Zone∙ Firmware Upgrade ∙ Reboot ∙ Configuration Tools o BackupUPnP ToolsInformation InternetGateway Verify you are connected to the Barricade Router Appendix a TroubleshootingAm getting an IP Address that starts with Have another IP Address displayed7004VBR Manual Have a Dynamic IP connection and I can’t get online NAT Appendix B Technical SpecificationsAppendix C Warranty FCC Interference Statement Appendix D CompliancesCE Declaration of Conformity Industry Canada Class BPhone Appendix E Technical SupportMail addresses For Technical SUPPORT, Call
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