SMC Networks BR14VPN, SMCBR 18VPN Am having problems establishing a PPPoE xDSL WAN connection

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F. I am having problems establishing a PPPoE xDSL WAN connection

Some ISP’s require you to enter the domain name in addition to your username and password. For instance, for SBC Global, enter username@sbcglobal.net. For Ameritech users, enter username@ameritech.net. BellSouth users may need to enter username@bellsouth.net and Mindspring subscribers enter username@mindspring.com. Lastly, Earthlink subscribers should enter either username@earthlink.net or ELN/username@earthlink.net.

G. Can I use this router with AOL DSL?

This is true in most scenarios. Please verify with AOL that your particular connection type is PPPoE. If yes, then the SMC VPN Broadband Router should work with your WAN connection. Follow the normal procedures as described in Section 7.3 of this manual, but while doing so, set the MTU value to 1400. AOL DSL does not allow for anything higher than 1400.

H. IPSec VPN Configuration

When setting up IPSec VPN tunnels between two BR14VPN, BR18VPN or one of each, it is imperative that you:

a)Use the same pre-shared key between two endpoints

b)Configuring matching IKE and IPSec proposals between two endpoints

To successfully create IPSec or IKE Proposal lists, you must configure the desired DH Group, Encryption/Authentication Algorithms, and Lifetimes, and then select the appropriate proposal ID and click the “Add to” button to add the proposal to the Index.

I. I have authentication problems with the L2TP or PPTP VPN Server

The Router’s VPN Server will reject VPN clients that attempt to connect without the proper credentials. In the same token, if the VPN client is configured to connect only to encrypted networks, the client will not connect to the Router’s VPN Server if it is configured for PAP or CHAP Authentication.

If you have configured the Router’s VPN Server to use the PAP or CHAP Authentication Protocol, MPPE Encryption cannot be enabled. Therefore, you must configure the VPN client to connect the Router’s VPN server without requiring encryption. By default, Windows VPN clients require encryption. You can go into the properties of the VPN connection and disable this requirement.

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Contents Page Trademarks CopyrightCompliances IiiEC Conformance Declaration Class B Important Safety NoticesConfiguring Your Broadband VPN Router Questions and Awnsers Ipsec Settings Guide for REFERENCE/EXAMPLE onlySystem Requirements Equipment ChecklistFunctions and Features Function Color Status Description Panel LayoutPort Type Description Hardware InstallationNetwork Settings and Software Installation Default SettingsInstalling TCP/IP Windows 95/98/Me Setting up TCP/IP Windows 95/98/MeWindows 2000/XP Obtaining an IP Address Windows 95/98/Me Windows NTPinging 192.168.2.1 with 32 bytes of data Request timed out PingInternet Explorer For Macintosh Configuring Your Broadband VPN RouterBrowser Configuration Internet Explorer 5 or above For WindowsBroadband Type Setup Wizard Time ZoneCable Modem PPPoE xDSL Fixed-IP xDSLPptp L2TP BigPondDial-Up Page Advanced Setup System Time Zone Remote Management Password SettingsSyslog Server Advanced Setup WAN Dynamic IP PPPoE Static IP L2TP Dial Up Advanced Setup LAN Page Virtual Server Special Applications Service Port Server IP EnableNetwork Filters Virtual ComputerURL Blocking MAC Filter Schedule Rule Advanced Advanced Setup VPN DMZIPSec Tunnel Page IKE Proposal IPSec Proposal Page Dynamic VPN PPTP/L2TP Server Advanced Setup Snmp Advanced Setup Routing Advanced Setup Miscellaneous Advanced Setup Display Status UPnP Universal Plug-and-Play Status Page IPSec Settings Guide For Reference/Example Only Settings for RouterTunnel between two SMCBR14VPN VPN Settings for router VPN Page SHA1 Common Settings for both routersESP Pptp Page Troubleshooting Am having problems establishing a PPPoE xDSL WAN connection IPSec VPN ConfigurationCan I use this router with AOL DSL? Forgot my password and can no longer log into the router No Ipsec connect button?L2TP won’t work Can I use domain names and dynamic VPNs? How many tunnels can be configured?Do I need two routers to establish a VPN connection? Can the SMCBR14VPN act as a Pptp client?Technical Specifications Operating Temperature Input PowerTerminology Page Page Page