SMC Networks SMC2304WBR-AG manual Appendix a Troubleshooting

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APPENDIX A TROUBLESHOOTING

The information outlined in this section describes some useful steps for getting your computer and the Router online.

A.Verify your connection to the Router

If you are unable to access the Router’s web-based administration pages then you may not be properly connected or configured. The screen shots in this section were taken on a Windows 2000 machine, but the same steps will apply to Windows 95/98/Me/XP.

To determine your TCP/IP configuration status please follow the steps below:

1.Click Start then choose Run.

2.Type cmd or command to open a DOS prompt.

3.In the DOS window, type ipconfig and verify the information that is displayed.

4.If your computer is set up for DHCP, then your TCP/IP configuration should be similar to the information displayed:

IP Address: 192.168.2.x (x is number between 100 and 199 by default.)

Subnet: 255.255.255.0

Gateway: 192.168.2.1

If you have an IP address that starts with 169.254.xxx.xxx then see the next section.

If you have another IP address configured, then see section C.

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Contents Page Page Page Copyright Table of Contents Troubleshooting Specifications Compliances Features and Benefits IntroductionIntroduction Package ContentsMinimum Requirements Getting to Know the EZ-STREAM Wireless Router Hardware DescriptionGetting to Know the EZ-Stream Wireless Router DescriptionLED Indicators LED IndicatorsStatus Description Installing the EZ-STREAM Wireless Router Basic Installation ProcedureAttach to Your Network Using Ethernet Cabling InternetInstalling the EZ-Stream Wireless Router Attach to Your Network Using Radio Signals Making the Wlan ConnectionsAttach the EZ-Stream Wireless Router to the Internet Making the WAN Connection Connecting the Power AdapterConfiguring Client TCP/IP Installing TCP/IP Windows 95/98/MeConfiguring Client TCP/IP WindowsSetting Up TCP/IP Setting Up TCP/IPConfiguring Your Computer in Windows 95/98/Me Setting Up TCP/IP Obtain IP Settings from Your EZ-Stream Wireless Router Configuring Your Computer in Windows NT Configuring Client TCP/IP Configuring Your Computer in Windows Configuring Your Computer in Windows XP Configuring a Macintosh Computer Manual IP Configuration for all Windows OS Manual IP Configuration for all Windows OS Verifying Your TCP/IP Connection Disable Proxy Connection Configuring the EZ-STREAM Wireless RouterBrowser Configuration Internet Explorer 5 or above For WindowsInternet Explorer For Macintosh Configuring the EZ-Stream Wireless RouterMaking Configuration Changes Navigating the Web Browser InterfaceSetup Wizard Time ZoneBroadband Type Fixed-IP xDSL Cable ModemPPPoE Point-to-Point Tunneling Protocol Pptp BigPond Advanced SetupMenu Description NAT Status Section DescriptionSystem Time ZonePassword Settings Remote Management Syslog Server WAN Dynamic IP Point-to-Point Over Ethernet PPPoE Point-to-Point Tunneling Protocol Pptp Static IP BigPond DNS LAN Wireless Channel and Ssid Wireless Mode 802.11a Default Auto 802.11b/g DefaultSecurity Static WEP Key Setting WEPWPA Field Default Parameter Description Tkip802.1X Field Defaults Description General ParametersWDS Wireless Distribution System NAT Virtual Server Special Applications Trigger Port Public Port Public Type Comment Access Control FirewallAccess Control Add PC MAC Filter URL Blocking Schedule Rule Add Schedule Rule Intrusion Detection Advanced Setup Parameter Defaults Description DoS Detect Criteria DMZ Ddns UPnP Configuration Tools ToolsFirmware Upgrade Reboot Appendix a Troubleshooting Troubleshooting Am getting an IP Address that starts with10/100 LED does not light after a connection is made Appendix B Specifications Specifications Internet StandardsImportant Note Federal Communication Commission Interference StatementFCC Radiation Exposure Statement Industry Canada Class B Wireless 2.4 Ghz and 5 GHz Band StatementsCompliances EC Conformance DeclarationEC Conformance Declaration Compliances Operation Using 5 GHz Channels in the European Community Allowed 5GHz Channels in Each European Community CountryCompliances EC Conformance Declaration Operating Voltage Cord Set Specifications Safety Compliance Wichtige Sicherheitshinweise GermanyFor Technical SUPPORT, Call