SMC Networks SMCBR18VPN manual Am having problems establishing a PPPoE xDSL WAN connection

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F. I am having problems establishing a PPPoE xDSL WAN connection

Some ISP’s require you to enter the domain name in addition to your username and password. For instance, for SBC Global, enter username@sbcglobal.net. For Ameritech users, enter username@ameritech.net. BellSouth users may need to enter username@bellsouth.net and Mindspring subscribers enter username@mindspring.com. Lastly, Earthlink subscribers should enter either username@earthlink.net or ELN/username@earthlink.net.

G. Can I use this router with AOL DSL?

This is true in most scenarios. Please verify with AOL that your particular connection type is PPPoE. If yes, then the SMC VPN Broadband Router should work with your WAN connection. Follow the normal procedures as described in Section 7.3 of this manual, but while doing so, set the MTU value to 1400. AOL DSL does not allow for anything higher than 1400.

H. IPSec VPN Configuration

When setting up IPSec VPN tunnels between two BR14VPN, BR18VPN or one of each, it is imperative that you:

a)Use the same pre-shared key between two endpoints

b)Configuring matching IKE and IPSec proposals between two endpoints

To successfully create IPSec or IKE Proposal lists, you must configure the desired DH Group, Encryption/Authentication Algorithms, and Lifetimes, and then select the appropriate proposal ID and click the “Add to” button to add the proposal to the Index.

I. I have authentication problems with the L2TP or PPTP VPN Server

The Router’s VPN Server will reject VPN clients that attempt to connect without the proper credentials. In the same token, if the VPN client is configured to connect only to encrypted networks, the client will not connect to the Router’s VPN Server if it is configured for PAP or CHAP Authentication.

If you have configured the Router’s VPN Server to use the PAP or CHAP Authentication Protocol, MPPE Encryption cannot be enabled. Therefore, you must configure the VPN client to connect the Router’s VPN server without requiring encryption. By default, Windows VPN clients require encryption. You can go into the properties of the VPN connection and disable this requirement.

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Contents Page Copyright TrademarksCompliances Important Safety Notices EC Conformance Declaration Class BEquipment Checklist System RequirementsFunctions and Features Panel Layout Function Color Status DescriptionHardware Installation Network Settings and Software InstallationDefault Settings Port Type DescriptionInstalling TCP/IP Windows 95/98/Me Setting up TCP/IP Windows 95/98/MeWindows 2000/XP Windows NTConfiguring a Macintosh Computer Obtaining an IP Address Windows 95/98/MePing Verifying Your TCP/IP ConnectionPinging 192.168.2.1 with 32 bytes of data Request timed out Configuring Your Broadband VPN Router Browser ConfigurationInternet Explorer 5 or above For Windows Internet Explorer For MacintoshSetup Wizard Time Zone Broadband TypeFixed-IP xDSL Cable ModemPPPoE xDSL Page Pptp BigPondL2TP Dial-UpPage Advanced Setup System Time Zone Password Settings Remote ManagementSyslog Server Advanced Setup WAN Dynamic IP PPPoE Static IP Dial Up Page Advanced Setup LAN Advanced Setup NAT 7.7.1 Virtual Server Service Port Server IP Enable Special ApplicationsAdvanced Setup Firewall 7.8.1 Network Filters Virtual ComputerURL Blocking MAC Filter Schedule Rule Advanced DMZAdvanced Setup VPN 7.9.1 IPSec Tunnel IKE Proposal Page IPSec Proposal Dynamic VPN PPTP/L2TP Server Advanced Setup Snmp Advanced Setup RoutingPage Advanced Setup Miscellaneous Advanced Setup Display StatusDdns Dynamic DNS UPnP Universal Plug-and-Play ToolsStatus Local Security Policy Settings Page Create Two IP Filter Lists PC Router / Router PC Page Page Page Page Page Page Page Configuring the IKE Properties Page Example IPSec VPN Configuration IKEPage 3DES ESP Troubleshooting IPSec VPN Configuration Am having problems establishing a PPPoE xDSL WAN connectionCan I use this router with AOL DSL? Forgot my password and can no longer log into the router Upgrading the firmwareTechnical Specifications Input Power 5V 2A Operating Temperature Terminology Page Page Page