T A L K S W I T C H V O I P N E T W O R K T R O U B L E S H O O T I N G G U I D E
rechecking this box updates the Server Names entries. The Registrar Authentication option turns authentication on or off.
If this location is the proxy/registrar, make sure the box is checked and verify the server name addresses and that both the proxy and the registrar entries are the same.
If FDQN is used, make sure the entries are typed correctly.
Verify that all locations have the proper proxy/registrar IP addresses.
Note: Leave the Outbound Proxy IP field blank, as it is not required for this type of configuration.
2.2.2 Username and Password
All locations must have matching username and password entries used for authentication purposes. If no Realm/Domain is entered, TalkSwitch will sub in ‘norealm’ for the authentication packets.
If authentication is enabled by selecting yes(digest) in the Registrar Authentication option, ensure the username and password are the same in all locations.
Note: Authentication is not required in a
2.2.3 VoIP Lines
The VoIP Lines option is found in System Information
Ensure the number of VoIP lines is set to a value other than zero.
2.3 VOIP NUMBERS
The Activate VoIP Number option is found in System Information
Ensure all locations have at least one VoIP number activated and that no two locations have the same VoIP number assignment.
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