Seagate 18FC manual Customer service centers, SeaTDD

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12

Barracuda 18FC Installation Guide, Rev. A

SeaTDD™ 405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange mes- sages with a technical support specialist between 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday.

Customer service centers

Seagate direct OEM, Distribution, and Systems Integrator cus- tomers should contact their Seagate service representative for warranty information. Other customers should contact their place of purchase. Seagate offers comprehensive customer support for all Seagate drives. These services are available worldwide.

Location

Phone number

FAX number

Asia Pacific and Australia

65-485-3595

65-488-7503

Middle East and Africa

31-2031-67222

31-2065-34320

Europe

31-2031-67222

31-2065-34320

European toll-free phone numbers are available for you to contact customer service representatives between 8:30 A.M. and 5:00 P.M. (European central time) Monday through Friday. The European call center is located in Amsterdam, The Netherlands.

Location

Toll-free phone number

Austria

0 800-20 12 90

Belgium

0 800-74 876

Denmark

80 88 12 66

France

0 800-90 90 52

Germany

0 800-182 6831

Ireland

1 800-55 21 22

Italy

1 677 90 695

Netherlands

0 800-732 4283

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Contents Barracuda 18FC Fibre Channel Disc Drive ST118273FC Contents Preface Electrostatic discharge protectionImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Barracuda 18FC Installation Guide, Rev. a European Union Compliance Australian C-TickTape Products 1-800-626-6637 or Seagate Technology support servicesDisc Drives 1-877-271-3285 or SeaFONE 1-800-SEAGATE Online services SeaNET SeaBOARDTechnical support FAX FAX servicesSeaFAX Direct-support services Technical supportCustomer service centers SeaTDDManufacturer’s representatives General description Barracuda 18FC disc driveCharacteristics Installing the Barracuda 18FC drive Providing adequate coolingKühlung des Systems Suggested air flow Installation des Laufwerkes Mounting the driveBarracuda 18FC Installation Guide, Rev. a Dimensions Abbildung 3 Laufwerkabmessungen Inserting the drive Formatting the driveConnecting remote LEDs Enabling write cacheLED indicator connector J6 FC-SCA pin descriptions SEL2 Troubleshooting General installation troubleshootingPage
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