10 | Elite 9 Installation Guide, Rev. B |
Technical support services
Seagate Technology provides technical support litera- ture and diagnostic utilities to authorized distributors. Please contact your dealer for technical support and installation troubleshooting. Product technical support is available for all Seagate products by calling the SeaFAX™, SeaFONE™, SeaTDD™, or SeaBOARD™ services. These are toll calls if you dial from outside of the number’s local dialing area.
SeaFAX:
USA (408) 438-2620; England 44-62-847-7080
Use a
SeaFONE: (408) 438-8222
Technical support specialists are available 8:00 A.M. to 5:00 P.M. PST, Monday through Friday. Recorded techni- cal information for selected Seagate products is pro- vided while you are on hold. Recordings are accessible 24 hours a day, 7 days a week.
SeaTDD: (408) 438-5382
TDD is a telecommunication device for the deaf where two people can communicate using a keyboard con- nected to the phone line. A TDD device is required to