Seagate ST93811A Seagate Technology support services, Internet MySeagate Reseller.seagate.com

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6.0Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

reseller.seagate.com

reseller.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to reseller.seagate.com, any time, from anywhere in the world.

Automated phone services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732-4283) to access our automated directory assistance for Seagate Service Center support options. International callers can reach this service by dialing +1-405-324-4770.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as drive availability and compatibility.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support ser- vices department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration informa- tion and your drive’s “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Momentus 5400.2 PATA Product Manual, Rev. B

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Contents ST9120821A ST9100824A ST98823A ST96812A ST94813A ST93811A Momentus5400.2Page Contents Momentus 5400.2 Pata Product Manual, Rev. B List of Figures Momentus 5400.2 Pata Product Manual, Rev. B Momentus 5400.2 Pata disc drive IntroductionMomentus 5400.2 Pata Product Manual, Rev. B Drive specifications Specification summarySpecifications Average seek time msec typical 12.5 Physical organization Default logical geometryLBA mode Formatted capacityPhysical characteristics Technology SpecificationRecording and interface technology Time to ready Typical Max @ 25C Seek timeTime to ready Typical seek times msec Read WritePower specifications Typical current profile Conducted noiseVoltage tolerance Idle mode Power-management modesPower management modes Active modeEnvironmental specifications Vibration ShockOperating shock Nonoperating shockElectromagnetic immunity AcousticsElectromagnetic immunity Drive level acousticsAgency certification Safety certificationMeasurement type Specification ReliabilityKorean RRL Australian C-Tick N176FCC verification Environmental protection Corrosive environmentEuropean Union Restriction of Hazardous Substances RoHS Handling and static discharge precautions Configuring and mounting the driveJumper settings Master/slave configurationCable-select option Drive mounting Mounting dimensions-top, side and end viewMomentus 5400.2 Pata Product Manual, Rev. B Cable Connector Conductor Contact Signal Name ATA interface signals and connector pinsConnector signals Connector Cable Signal Name Contact ConductorSupported ATA commands Supported commandsCommand name Command code in hex ATA-standard commands Command name Command code in hex ATA-standard power-management commandsATA-standard security commands Supported commands Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordFeatures register values Set Features commandCompatibility summary Installation considerations Tested systems System CompatibilityBios versions tested Tested Bios versionsVendor Release Revision Other certification Compatibility test configurationsOperating system versions tested Software utilitiesTechnical Support Seagate Technology support servicesInternet MySeagate Reseller.seagate.com Presales SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services FAX services-All Europe toll call Call center Presales and Technical Support Warranty ServiceToll-free support numbers Asia/Pacific support services Publication feedback survey Momentus 5400.2 Pata Product Manual, Rev. B Numerics IndexPage Page Momentus 5400.2 Pata Product Manual, Rev. B Page Seagate Technology LLC
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