Seagate ST9120821A, ST98823A Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail- able.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser- vices labs are currently located in North America. To get a free quick quote or speak with a case management representative, call 1-800-475-0143. Additional information, including an online request form and data loss pre- vention resources, is available at www.datarecovery.seagate.com.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America support services

Seagate Service Centers

Presales Support

Call center

Toll-free

Direct dial

FAX

Americas

1-877-271-32851

+1-405-324-47301

+1-405-324-4704

Technical Support

Call center

Toll-free

Direct dial

FAX

Americas

1-800-SEAGATE2

+1-405-324-47002

+1-405-324-3339

Customer Service Operations

Warranty Service

Call center

Toll-free

Direct dial

FAX / E-mail

USA, Canada, Mexico and

1-800-468-34723

+1-956-664-4725

Latin America

 

 

 

Brazil

 

 

 

Jabil Industrial Do Brasil

+55-11-4191-4761

+55-11-4191-5084

LTDA4

 

 

SeagateRMA.br@jabil.com

Data Recovery Services

Call center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

1Hours of operation are 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M., Monday through Friday (Central time).

2Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).

3Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).

4Authorized Service Center

5Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).

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Momentus 5400.2 PATA Product Manual, Rev. B

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Contents Momentus5400.2 ST9120821A ST9100824A ST98823A ST96812A ST94813A ST93811APage Contents Momentus 5400.2 Pata Product Manual, Rev. B List of Figures Momentus 5400.2 Pata Product Manual, Rev. B Introduction Momentus 5400.2 Pata disc driveMomentus 5400.2 Pata Product Manual, Rev. B Specification summary Drive specificationsSpecifications Average seek time msec typical 12.5 Default logical geometry LBA modeFormatted capacity Physical organizationTechnology Specification Physical characteristicsRecording and interface technology Seek time Time to readyTypical seek times msec Read Write Time to ready Typical Max @ 25CPower specifications Conducted noise Typical current profileVoltage tolerance Power-management modes Power management modesActive mode Idle modeEnvironmental specifications Shock Operating shockNonoperating shock VibrationAcoustics Electromagnetic immunityDrive level acoustics Electromagnetic immunitySafety certification Measurement type SpecificationReliability Agency certificationAustralian C-Tick N176 Korean RRLFCC verification Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS Configuring and mounting the drive Handling and static discharge precautionsMaster/slave configuration Jumper settingsCable-select option Mounting dimensions-top, side and end view Drive mountingMomentus 5400.2 Pata Product Manual, Rev. B ATA interface signals and connector pins Connector signalsConnector Cable Signal Name Contact Conductor Cable Connector Conductor Contact Signal NameSupported commands Supported ATA commandsCommand name Command code in hex ATA-standard commands ATA-standard power-management commands Command name Command code in hexATA-standard security commands Supported commands Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Features register valuesInstallation considerations Compatibility summarySystem Compatibility Tested systemsTested Bios versions Bios versions testedVendor Release Revision Compatibility test configurations Operating system versions testedSoftware utilities Other certificationSeagate Technology support services Internet MySeagate Reseller.seagate.comPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call center Presales and Technical Support Warranty Service FAX services-All Europe toll callToll-free support numbers Asia/Pacific support services Publication feedback survey Momentus 5400.2 Pata Product Manual, Rev. B Index NumericsPage Page Momentus 5400.2 Pata Product Manual, Rev. B Page Seagate Technology LLC

ST9120821A, ST98823A, ST94813A, ST9100824A, ST93811A specifications

The Seagate ST96812A, ST93811A, ST9100824A, ST94813A, and ST98823A are notable hard drive models from Seagate’s extensive lineup, each offering distinct features and technologies suitable for various computing needs. Designed predominantly for desktop and enterprise solutions, these drives showcase Seagate's commitment to performance, reliability, and innovative technology.

Starting with the ST96812A, this drive features a storage capacity of 120 GB and utilizes an ATA interface, making it a popular choice during its time for both personal computing and enterprise applications. It is engineered with a 5400 RPM spindle speed, providing a balance between performance and power efficiency. With its 2 MB cache, the ST96812A enables quick access to frequently used data, facilitating smooth operation for everyday tasks.

The ST93811A, with a capacity of 80 GB, builds on the principles of dependable storage. It also operates at 5400 RPM, ensuring consistent performance for users who rely on dependable access to their stored information. The model’s robust design includes a 2 MB buffer, enhancing data transfer speeds and improving overall system responsiveness.

Next, the ST9100824A offers a significant leap in performance with a 100 GB capacity and superior data management capabilities. This drive integrates features like Advanced Format technology, which optimizes sector size for increased storage efficiency and error correction. The spindle speed retains 7200 RPM, providing faster read and write speeds which cater well to intensive applications such as gaming or video editing.

With a focus on higher storage capacity, the ST94813A holds up to 160 GB. This model is particularly notable for its low power consumption and quiet operation, making it suitable for environments where noise reduction is crucial, such as audio production studios or home media centers. The 7200 RPM speed and enhanced cache improve overall performance for multitasking scenarios.

Lastly, the ST98823A’s 250 GB capacity positions it as a higher-end option within this series. Featuring a spindle speed of 7200 RPM and a considerable cache size, it excels in handling larger files and complex applications. This model is geared towards users seeking a fusion of speed and ample storage for applications ranging from database management to creative production.

In summary, the Seagate ST96812A, ST93811A, ST9100824A, ST94813A, and ST98823A hard drives collectively illustrate Seagate's dedication to providing various storage solutions characterized by performance, efficiency, and technological advancement tailored to meet diverse user demands.