Seagate ST9320322AS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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Momentus 5400 FDE.3 SATA Product Manual, Rev. A

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Contents Momentus 5400 FDE.3 Sata ST9320322AS ST9160312AS ST9120312ASPage Contents Seagate Technology support services Serial ATA interfaceCompatibility summary List of Figures Page Introduction System requirementsAbout Momentus 5400 FDE.3 Sata disc drives Security feature matrixFDE drive feature list FDE benefitsDrive state upon shipment Momentus 5400 FDE.3 Sata Product Manual, Rev. a Drive specifications Specification summary tableSystem will display the warranty information for your drive Formatted capacity Default logical geometryLBA mode Cylinders Read/write heads Sectors per track 16,383Physical organization Physical characteristicsDrive specification Recording and interface technologyTypical seek times msec Read Seek timeStart/stop times Time to ready Typical Max @ 25CPower specifications Conducted noise Typical current profileDeferred spinup Voltage toleranceActive mode Power-management modesPower management modes Idle modeEnvironmental specifications Nonoperating shock ShockOperating shock VibrationTest for Prominent Discrete Tones PDTs AcousticsElectromagnetic immunity Idle Performance seekReliability Safety certificationMeasurement type Specification Agency certificationKorean RRL Australian C-Tick N176FCC verification Environmental protection European Union Restriction of Hazardous Substances RoHSChina Restriction of Hazardous Substances RoHS Directive Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions Drive mountingDrive integration Momentus 5400 FDE.3 Sata drive label exampleSecure Erase procedure Security Erase--ATA security commandsDrive installation Consumer usageDrive State after Secure Erase Serial ATA interface Serial ATA connector pin definitionsSignal Segment Pin Function DefinitionATA Security policy exceptions Pin Function DefinitionWord Content ATA Security Erase Unit bitsDriveTrust Mode support DriveTrust IdentifyIdent Value BIT set Bit Description Full Disc Encryption support Full Disc Encryption IdentifySupported ATA commands Supported commandsNormal Commands Read LOG EXT SET MAX Freeze Lock Code Command Locked Unlocked Frozen ATA Security API DriveTrust Security APIIdentify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Set Features command values7 S.M.A.R.T. commands M.A.R.T. commandsCode in features register A.R.T. command Bios versions tested in ATA Security mode Installation considerationsSystem Compatibility using WIndows XP SP2 Tested Bios versions with Windows XP SP2AMD Phoenix Award Dell AMI VVPGI635 DriveTrust compatibility verification Bios DriveTrust compatibilityTian YI F30A ATA ICH8M HP-BPC Supported operating systems Compatibility test configurationsOperating system versions tested Manufacturer Version/ReleasePresales Support Seagate Technology support servicesInternet Technical SupportWarranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index ITE TPI Momentus 5400 FDE.3 Sata Product Manual, Rev. a Page Seagate Technology LLC

ST9120312AS, ST9160312AS, ST9320322AS specifications

The Seagate ST9320322AS, ST9160312AS, and ST9120312AS are hard disk drives (HDDs) designed for reliable storage solutions in various computing environments. These drives belong to the Barracuda line, known for their high performance and robust features.

The ST9320322AS is a 320GB, 2.5-inch SATA hard drive that operates at a speed of 7200 RPM. It has a 16MB cache buffer, enhancing data access speeds and allowing for efficient multi-tasking. This drive is particularly suitable for laptops, external drives, and other applications requiring high-capacity storage paired with portability. Its low power consumption makes it an ideal choice for mobile systems, contributing to longer battery life.

On the other hand, the ST9160312AS is a 160GB version, also a 2.5-inch SATA HDD running at 7200 RPM. Like the ST9320322AS, it features a 16MB cache, which optimizes performance for everyday computing tasks. This model is often utilized in gaming consoles and entry-level laptops, offering a balance of performance and affordability. With a height of only 9.5mm, it is designed to fit in ultrathin laptops while providing ample storage space for user data, applications, and multimedia files.

The ST9120312AS further reduces storage capacity to 120GB, while maintaining the same rotational speed of 7200 RPM. This HDD is designed for users looking for reliable, cost-effective storage solutions without compromising on performance. Like its counterparts, it features a 16MB cache and operates efficiently, making it suitable for applications that require moderate data storage, such as basic computing tasks and media storage.

All three models leverage Seagate’s advanced recording technology, which enhances data integrity and reliability. They also incorporate sophisticated error recovery tools that help prevent data loss, ensuring longevity and durability under various operating conditions. These drives support the SATA interface, which provides high-speed data transfer rates, making them compatible with a wide range of computing devices.

In conclusion, the Seagate ST9320322AS, ST9160312AS, and ST9120312AS hard drives represent a strong selection for users in need of reliable, efficient, and compact storage solutions. With their combination of high performance, energy efficiency, and advanced technologies, they continue to serve a vital role in modern computing architectures.