Seagate ST318275FC, ST39175FC Customer Service CSO, USA/Canada/Latin America Support Services

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Barracuda 18LP FC Installation Guide, Rev. A

specialist from 8:00 A.M. to 12:15 P.M. and 1:30 P.M. to 6:00 P.M. (central time) Monday through Friday.

Customer Service (CSO)

Warranty Repair

Seagate offers worldwide customer support for Seagate drives. Seagate direct OEM, Distribution and System Integrator custom- ers should contact their Seagate service center representative for warranty information. Other customers should contact their place of purchase.

Authorized Service Centers

If you live outside the US, you can contact an Authorized Service Center for service or repair.

USA/Canada/Latin America Support Services

Presales Support

Disc:

1-877-271-3285 or

FAX: +1-405-936-1683

 

+1-405-936-1210

 

Tape:

1-800-626-6637 or

FAX: +1-714-641-2410

 

+1-714-641-2500

 

Technical Support (SeaFONE)

1-800-SEAGATE or +1-405-936-1234 (for specific product phone number)

FAX: Disc: +1-405-936-1685; Tape: +1-405-936-1683

SeaFAX 1-800-SEAGATE

SeaTDD +1-405-936-1687

SeaBOARD Disc: +1-405-936-1600; Tape: +1-405-936-1630

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Contents Page Contents Preface Electrostatic discharge protectionImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Barracuda 18LP FC Installation Guide, Rev. a European Union Compliance Australian C-TickSeagate Technology support services Online ServicesAutomated Services InternetPresales Support Technical SupportSeagate Express Customer Service CSO USA/Canada/Latin America Support ServicesEuropean Support Services Call CenterAfrica/Middle East Support Services Asia/Pacific East Support ServicesFax Services-All European Countries SeaBOARDSeaFAX General description Barracuda 18LP FC disc driveCharacteristics ST39175FC ST318275FC Installing the Barracuda 18LP FC drive Providing adequate coolingKü hlung des Systems Suggested air flow Abbildung 2. Empfohlener Luftstromverlauf Installation des Laufwerkes Mounting the driveBarracuda 18LP FC Installation Guide, Rev. a Dimensions Abbildung 3 Laufwerkabmessungen Inserting the drive Formatting the driveConnecting remote LEDs Enabling write cacheLED indicator connector J6 FC-SCA pin descriptions SEL2 Troubleshooting General installation troubleshootingPage