Seagate ST3250310CS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the “Contact Us” page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the “Contact Us” page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

Publication feedback survey

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http://survey.seagate.com/survey/techpubs.nsf

Thank you for your time and comments.

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DB35.4 Series SATA Product Manual, Rev. B

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Contents DB35.4 Series Sata ST3250310CSRevision history Revision DateContents DB35.4 Series Sata Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tablesDrive specifications summary for 250 Gbyte model Drive specification ST3250310CSDB35.4 Series Sata Product Manual, Rev. B Formatted capacity Default logical geometryLBA mode Recording and interface technologyStart/stop times Physical characteristicsSeek time Typical seek times msec Read WritePower specifications Voltage tolerance Typical current profilesConducted noise Idle mode Power-management modesActive mode Sleep modeEnvironmental specifications Nonoperating vibration VibrationOperating vibration Electromagnetic immunity Drive A-weighted Sound Power Levels SWL, BAAcoustics emissions Test for Prominent Discrete Tones PDTsAgency certification Safety certificationReliability Annualized Failure Rate AFRFCC verification Korean RRLAustralian C-Tick N176 China Restriction of Hazardous Substances RoHS Directive Environmental protectionCorrosive environment Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions Drive mountingDB35.4 Series Sata Product Manual, Rev. B Serial ATA Sata interface Hot-Plug compatibilitySignal Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F4H Identify Device command Word Description ValueXx07H 129 Seagate-reserved Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index ITE Page DB35.4 Series Sata Product Manual, Rev. B Page Seagate Technology LLC
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