Seagate ST3300831AS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. . Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support
Call Center	Toll-free	Direct dial
USA, Canada,
and Mexico	1-800-SEAGATE	+1-405-324-4700
Data Recovery Services
Call Center	Toll-free	Direct dial	FAX
USA, Canada,	1-800-475-01435	+1-905-474-2162	1-800-475-0158
and Mexico			+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

38	Barracuda 7200.8 Serial ATA Product Manual, Rev. F

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Contents Barracuda 7200.8 Serial ATA Page Contents Barracuda 7200.8 Serial ATA Product Manual, Rev. F List of Figures Page Introduction Barracuda 7200.8 Serial ATAAbout the Serial ATA interface Drive specifications Specification summary tablesDrive specifications for 400 Gbyte models Drive specification ST3400832AS ST3400632ASDrive specifications for 400 Gbyte models Drive specifications for 300 Gbyte models Drive specification ST3300831AS ST3300631ASWill be asked to provide the drive serial number, model Drive specifications for 250 and 200 Gbyte models Drive specification ST3250823AS ST3250623AS ST3200826ASTo access the following web Default logical geometry LBA modeFormatted capacity Cylinders Read/write heads Sectors per track 16,383Physical characteristics Recording and interface technologyTypical seek times msec Read Write Seek timeStart/stop times Power specifications DC power requirements Typical current profilesPower-management modes Active modeIdle mode Sleep modeEnvironmental specifications Acoustics Electromagnetic immunity ReliabilityRadio frequency environments Test Description Performance level Reference standardSafety certification Agency certificationElectromagnetic compatibility Korean RRLAustralian C-Tick N176 FCC verificationEuropean Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment Barracuda 7200.8 Serial ATA Product Manual, Rev. F Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingBarracuda 7200.8 Serial ATA Product Manual, Rev. F Serial ATA Sata interface Hot-Plug compatibilitySerial ATA device plug connector pin definitions Serial ATA connector pin definitionsSignal Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F4H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsM.A.R.T. commands Barracuda 7200.8 Serial ATA Product Manual, Rev. F Technical Support InternetPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index Page Sata Page Page Seagate Technology LLC