Seagate ST3500830NS manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

Publication feedback survey

We are interested in your comments and suggestions regarding this publication. Please take a few minutes to participate in our survey at the following URL:

http://survey.seagate.com/survey/techpubs.nsf

Thank you for your time and comments.

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Barracuda ES Serial ATA Product Manual, Rev. D

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Contents Barracuda ES Serial ATA Revision history Revision DateContents Barracuda ES Serial ATA Product Manual, Rev. D List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tablesDrive specifications summary for 750 Gbyte models Drive specification ST3750640NS ST3750840NSBarracuda ES Serial ATA Product Manual, Rev. D Drive specifications summary for 500 Gbyte models Drive specification ST3500630NS ST3500830NSFollowing web Drive specifications summary for 400 Gbyte models Drive specification ST3400620NS ST3400820NSBarracuda ES Serial ATA Product Manual, Rev. D Drive specifications summary for 320 Gbyte models Drive specification ST3320620NS ST3320820NSBarracuda ES Serial ATA Product Manual, Rev. D Drive specifications summary for 250 Gbyte models Drive specification ST3250620NS ST3250820NSBarracuda ES Serial ATA Product Manual, Rev. D Default logical geometry LBA modeFormatted capacity Cylinders Read/write heads Sectors per track 16,383Physical characteristics Recording and interface technology750GB 500GB 400GB 320GB 250GB Seek time Start/stop timesTypical seek times msec Read Write Power specifications Typical current profiles Conducted noiseVoltage tolerance Power-management modes Active modeIdle mode Sleep modeEnvironmental specifications Acoustics VibrationOperating vibration Nonoperating vibrationElectromagnetic immunity Radio frequency environmentsTest Description Performance level Reference standard Safety certification ReliabilityAgency certification Electromagnetic compatibilityKorean RRL Australian C-Tick N176FCC verification Environmental protection Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive Barracuda ES Serial ATA Product Manual, Rev. D Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions-top, side and end view Drive mountingBarracuda ES Serial ATA Product Manual, Rev. D Serial ATA Sata interface Hot-Plug compatibilitySerial ATA device plug connector pin definitions Serial ATA connector pin definitionsSignal Pin Function DefinitionSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Identify Device command Word Description ValueXx07H 128 Security status 0001H 129 Seagate-reserved Description if bit is set to Bit Word Bit WordSet Features command Set Features command values3 S.M.A.R.T. commands M.A.R.T. commandsCode in features register A.R.T. command Internet Presales SupportTechnical Support Warranty Service Data Recovery Services Authorized Service CentersData Recovery Services Call Center Toll-free Direct dial Index ITE Page Barracuda ES Serial ATA Product Manual, Rev. D Page Disc Drive, Scotts Valley, California 95066-4544, USA
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