Tyco 1939L manual Troubleshooting, Solutions to Common Problems, Problem Suggestions

C H A P T E R

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TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

Problem	Suggestion(s)
The monitor does not respond	Check that the monitor’s Power Switch is on.
after you turn on the system	Turn off the power and check the monitor’s power cord
	and signal cable for proper connection.
Characters on the screen are dim	Refer to the About Touchmonitor Adjustments section to
	adjust the brightness.
The screen is blank	During operation, the monitor screen may automatically turn
	off as a result of the Power Saving feature. Press any key to see
	if the screen reappears.
	Refer to the About Touchmonitor Adjustments section to
	adjust the brightness.
Screen flashes when initialized	Turn the monitor off then turn it on again.
“Out of Range” display	Check to see if the resolution of your computer is higher than
	that of the LCD display.
	Reconfigure the resolution of your computer to make it less
	than or equal to 1280 x 1024. See Appendix A for more information
	on resolution.
Touch doesn’t work	Make sure the touch cable is securely attached at both ends.

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