Tyan Computer B2891 manual Technical Support, Help Resources

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Technical Support

If a problem arises with your system, you should first turn to your dealer for direct support. Your system has most likely been configured or designed by them and they should have the best idea of what hardware and software your system contains. Hence, they should be of the most assistance for you. Furthermore, if you purchased your system from a dealer near you, take the system to them directly to have it serviced instead of attempting to do so yourself (which can have expensive consequences).

If these options are not available for you then Tyan Computer Corporation can help.Besides designing innovative and qual- ity products for over a decade, Tyan has continuously offered customers service beyond their expectations. Tyan's website (www.tyan.com) provides easy-to-access resources such as in-depth Linux Online Support sections with downloadable Linux drivers and comprehensive compatibility reports for chassis, memory and much more. With all these convenient resources just a few keystrokes away, users can easily find the latest software and operating system components to keep their systems running as powerful and productive as possi- ble. Tyan also ranks high for its commitment to fast and friendly customer support through email. By offering plenty of options for users, Tyan serves multiple market segments with the industry's most competitive services to support them.

"Tyan's tech support is some of the most impressive we've seen, with great response time and exceptional organization in general" - Anandtech.com

Please feel free to contact us directly for this service at tech- support@tyan.com

Help Resources:

1.See the beep codes section of this manual.

2.See the TYAN website for FAQ’s, bulletins, driver updates, and other information: http://www.tyan.com

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Contents Transport GT24 B2891 Service Engineer’s Manual Page Preface Federal Communications Commission FCC Conventions Safety Information Table of Contents Technical Support Overview About the Transport GT24 B2891Product Models B2891G24S4H B2891G24U4H B2891G24S4-LCModel HDD Bays Hot-Swap Support BackplaneFeatures Server Management Regulatory Environment TemperaturePower Supply Unpacking FDD KitRail Kit System Rear View About the ProductSystem Front View LED Definition Front Panel Rear I/O LEDNo AC power System Internal View B2891G24S4H B2891G24S4-LC B2891G24U4H Motherboard Layout CPU1CPU0Jumpers & Connectors Function Motherboard Block Diagram Memo Tools Before You BeginWork Area Precautions Rack mounting kit Installing the Server in a RackRack Mounting Screw the sliding brackets to the sliding rails Mounting Bracket Setting Up Installing Motherboard Components Removing the Chassis CoverInstalling the CPU, Heatsink and Air Duct Setting Up Setting Up Installing the Memory Installing a PCI Card Setting Up Installing the Hard Drive for B2891G24S4H/U4H Setting Up Installing the Hard Drive for B2891G24S4-LC Setting Up Installing the Slim FDD Option Connect the other side to the connector on motherboard Memo Replacing Pre-Installed Components IntroductionPrecautions Disassembly Flowchart Following flowchart outlines the disassembly procedureRemoving the Cover Replacing Motherboard Components Disconnecting All Motherboard CablesMain Power EPS 12V Power Disconnect all fan power cables Removing the Motherboard Power Cable Data Cable Replacing the Slim CD-ROMReplacing Pre-Installed Components Replacing the LED Control Board Replacing Pre-Installed Components Replacing the M1010 Adapter Board 1 M1010 Adapter Board Features System Fan Layout System Fan Speed Control Signal System Fan Monitoring Signal3 M1010 Adapter Board Connector Pin Definition FAN Signal Related Connector Pin Definition FAN112VPWM FAN1TACH GND FAN2TACH FAN212VPWM FAN512VPWM FAN5TACH GND FAN6TACH FAN612VPWM LCM+5V Lcmsin KEY PIN GND LCM+5VSB Lcmsout Replacing the Sata or Scsi Backplane Replacing Pre-Installed Components ATA Backplane M1204 Features Replacing Pre-Installed Components M1204 HDD Access LED Connector Pin Definition Scsi Backplane M1205 Features Replacing Pre-Installed Components M1205 HDD Start-Mode & ID Selection Switch CaseMotor Spin Func TionID Sequence Left to right in front viewReplacing the Power Supply S2891 Mainboard BIOS/Advanced Menu Boot MenuB2891 Barebone Bios / Advanced Menu Table of Differences B2891 S2891Appendix II Cable Connection Tables Power Supply Cable Other Cable Technical Support Help ResourcesReturning Merchandise for Service