Seagate ST34501FC manual Direct-support services, Seagate technical support

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Cheetah 4LP FC Installation Guide, Rev. B

13

 

 

Direct-support services

Seagate technical support

For one-on-one help, you can talk to a technical support special- ist during local business hours. Before calling, note your system configuration and drive model number (STxxxx).

Location

Phone number

Australia

61-2-9725-3366 (9:00 A.M. to 5:00 P.M., M–F)

England

44-1628-894083 (10:00 A.M. to 1:00 P.M.,

 

2:00 P.M. to 5:00 P.M., M–F)

France

33 1-41 86 10 86 (9:30 A.M. to 12:30 P.M.,

 

2:00 P.M. to 5:00 P.M., M–F)

Germany

Disc: 49-89-140-9332; Tape: 49-89-140-9333

 

(9:30 A.M. to 12:30 P.M., 2:00 P.M. to 4:00 P.M.,

 

M–F)

Hong Kong

852-2368 9918

Korea

82-2-556-8241

Singapore

65-488-7584 (9:00 A.M. to 12:00 P.M., 2:00 P.M.

 

to 5:00 P.M., M–F)

Taiwan

886-2-514-2237

USA

Please dial 1-800-SEAGATE or 408-456-4496

 

for the specific product telephone number.

 

(8:00 A.M. to 1:15 P.M., 2:30 P.M. to 7:00 P.M.,

 

Central time, M–F)

SeaTDD™ 405-936-1687

Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily and exchange mes- sages with a technical support specialist between 8:00 A.M. to 1:15 P.M. and 2:30 P.M. to 7:00 P.M. (Central time) Monday through Friday.

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Contents Page Contents Electrostatic discharge protection PrefaceImportant safety information and precautions Page Wichtige Sicherheitshinweise Page Cheetah 4LP FC Installation Guide, Rev. B Page Electromagnetic susceptibility Regulatory agency complianceElectromagnetic compliance for the European Union Online services Seagate technical support servicesSeagate CompuServe forum SeaFAX FAX servicesSeagate technical support Direct-support servicesManufacturer’s representatives Customer service centersCheetah 4LP FC disc drive General descriptionCharacteristics ST34501FC Providing adequate cooling Installing the Cheetah 4LP FC driveKühlung des Systems Suggested air flow Abbildung 2. Empfohlener Luftstromverlauf Mounting the drive Installation des LaufwerkesDimensions Abbildung 3 Laufwerkabmessungen Formatting the drive Inserting the driveEnabling write cache Connecting remote LEDsLED indicator connector J6 FC-SCA pin descriptions SEL2 General installation troubleshooting TroubleshootingPage