Perle Systems DS1 manual Appendix a Troubleshooting

Page 11

Time Commands

104

Set Time

104

Show Time

104

Time/Date Setting Commands

105

Set Date

105

Show Date

105

Administration Commands

105

Bootup Commands

105

Reboot

105

Reset

105

Reset Factory

105

Save

105

Set Bootup

105

Show ARP

106

Show Bootup

106

TFTP File Transfer Commands

106

Netload

106

Netsave

107

MOTD Commands

107

Set MOTD

107

Show MOTD

107

Statistic Commands

108

Configuration Statistics

108

Show Netstat

108

Show Netstat Statistics

108

Show Routes

108

Run-Time Statistics

108

Delete Arp

108

Show Arp

108

Show Serial

109

Uptime

109

Appendix A Troubleshooting

111

Introduction

111

Hardware Problems

111

Communication Issues

111

Host Problems

112

Login Problems

112

11

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Contents Iolan DS Family DS1 User’s Guide EN 55022 1998, Class A, Note Table of Contents Installation Accessing the Menu Menu Conventions Using the WebManagerDHCP/BOOTP Using the DeviceManager Command Line Interface Server Commands Line Commands Appendix a Troubleshooting 115 Documentation PrefaceAbout This Book Intended AudienceOnline Help Typeface ConventionsMaking a Technical Support Query Contacting Technical SupportFeedback on this Manual Repair ProcedureHardware Device Server FeaturesIntroduction About the Iolan Device ServerWeb Browsers Supported Products/VersionsSoftware SecurityNetwork Security Managing/Accessing devices attached to the Device ServerTypical Applications Summary Managing the Device ServerTypical Applications Summary Iolan Device Server Components InstallationIntroduction Setting Jumpers Powering Up the Device ServerARP-Ping to assign a pinging it Setting an Initial IP AddressUsing DeviceManager Using DHCP/BOOTP Using a Direct ConnectionLink/10/100 Using ARP-PingLED Guide IPv6 NetworkPin PinoutsModem DB25 Connector EIA-232 Cabling DiagramsTerminal DB25 Connector Modem DB9 Connector PC DB9 ConnectorDeviceManager Configuration Methods ChapterMenu Using the WebManagerAccessing the Menu WebManagerMenu Conventions DHCP/BOOTPSnmp Console Mode vs. Serial Mode Configuring the Device ServerConfiguring the Device Server General Device Server ConfigurationTrueport Device Server ServicesHardware Configuration Machine To Machine Connections Connecting To the Device Server Users Connecting to Serial DevicesUsers Connecting to the LAN Direct/Silent/Reverse Connections Setting Up LinesBidir Virtual ModemsUser Levels Setting Up UsersUser Accounts Hosts Configuring Network OptionsSessions Users From LAN to Device Server to Serial DeviceLoading a Supplied Language Configuring TimeLanguage support SyslogTranslation Guidance Software Upgrades and Language FilesCreating Terminal Definition Files Downloading Terminal DefinitionsFor example Tftp ConfigurationDHCP/BOOTP Parameters Resetting Configuration ParametersLost Admin Password 192.101.34.211 /accounting/german.txt Starting a New Session UsingAssigning a Temporary IP Address to a New Device Server Manage Device Server TabPopulating the Device Server List Adding/Deleting Static Device Servers Configuration TabManaging a Device Server Connecting to a Device ServerCreating/Editing Configuration Files Working With the Device Server ConfigurationServer Configuring the ServerWorking With a Local Configuration File OEM Login Line Menu StringServices Syslog Syslog client process in the Device Server Configuring Trueport BaudConfiguring the Hardware DHCP/BOOTP client process in the Device ServerTX Driver Control Echo Suppression Configuring LinesService Line Name Serial Interface Speed DuplexTerm1, Term2, Term3 user defined terminals Dumb WYSE60 VT100 Ansi TVI925 IBM3151TELock Break Hotkey Prefix Flowin Flowout Reset Keep AliveHost Name Name of the target host Port Line ServicesRaw Settings Idle Timer Session TimerErase Echo Escape Telnet SettingsStart IP Address End IP Address Port Bidir SettingsUDP Settings Host Name Port Success Failure Suppress Style VModem SettingsDirection Configuring Modems Configuring UsersLevel Hotkey Prefix Idle Timer Session Timer Line Access Configuring Line AccessLanguage Service Host IP TCP Port Session Auto Configuring SessionsConfiguring the Default User Configuring Hosts Configuring the NetworkConfiguring Snmp Configuring Gateways Configuring TftpGateway List Configuring SyslogEmergency Alert Critical Error Info Debug Subnet/Prefix BitsConfiguring the Motd File Configuring Administration TasksConfiguring Bootup Files Statistics Saving a Configuration To FileGetting a Configuration File Configuring Multiple Device ServersIP Address Server Name Password Reboot ServerDownloading Device Server Firmware Resetting a Line Setting the Device Server’s Date and TimeRebooting the Device Server Resetting the Device Server to Factory DefaultsDownloading a Language File Setting DeviceManager OptionsTools CLI Conventions Command SyntaxInterface Command Options Command ShortcutsSet Server Server CommandsServer Commands Set Service Show Hardware Hardware CommandsShow Server Set EthernetLogged Into the Device Server Commands User CommandsTrueport Baud Commands Screen LogoutPing ResumeSet User Session Set UserShow Termtype Show Line UsersSyslog Console Show SessionsTcpport TelnetAdd User Configuring UsersSet Default User VersionPhone-number Idle-timerLine-access Ip-hostSess-timer Idle-timer Show User Show Default UserUser Level Admin Syntax Options configureduserSet Line Line CommandsLine Commands Hotkey-prefix Rev-sess-securitySess-time BreakStop-bits ResetKeepalive MotdSet Line Interface Hostport Set Line ServiceConfighost ServerportSet Telnet-Client Line Service CommandsShow Line Startipaddress Set UDPBothinoutnone OutboundportShow UDP Set VmodemShow Interface Show Telnet-ClientDelete Modem Modem CommandsShow Vmodem Add ModemAdd Trap Network CommandsSnmp Commands Add CommunityShow Snmp Tftp CommandsDelete Trap Set SnmpSet Host Hosts CommandsAdd Host Delete HostDelete Gateway Gateway CommandsAdd Gateway Show Gateways Options configgatewayhostSet Gateway Logging Commands Time CommandsBootup Commands Administration CommandsTime/Date Setting Commands Netload Tftp File Transfer CommandsShow Bootup Show ARPShow Motd Motd CommandsNetsave Set MotdRun-Time Statistics Statistic CommandsConfiguration Statistics Uptime User Level Admin Syntax uptimeShow Serial 110 Iolan Device Server User’s Guide, Version General communication checks and practices are as follows TroubleshootingHardware Problems Communication Issues Problems with Terminals Host ProblemsLogin Problems Unknown IP Address DHCP/BOOTP ProblemsRebooting the Device Server takes a long time Language ProblemsLong Reboot Cycle Trueport UtilitiesTrueport Glossary 118 Iolan Device Server User’s Guide, Version Index BootpTftp User levels User parameters 61 user sessions 40 utility Index W
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DS1 specifications

Perle Systems TS2 and DS1 are advanced serial-to-Ethernet devices designed to facilitate seamless integration of serial devices with modern IP networks. These devices serve as crucial tools for businesses looking to enhance their communication capabilities while leveraging existing infrastructure.

One of the standout features of the Perle TS2 and DS1 is their ability to support multiple serial protocols including RS232, RS422, and RS485. This versatile support allows businesses to connect various legacy devices to their networks, ensuring that critical equipment can still communicate effectively in an increasingly digital landscape.

The TS2 model is particularly noted for its dual serial ports, enabling simultaneous communication with multiple devices. This capability is invaluable for applications requiring real-time data transmission, such as remote monitoring and automated control systems. The DS1 model, on the other hand, is designed for single-port use, making it an ideal solution for smaller-scale operations or specific single-device connections.

Both the TS2 and DS1 incorporate advanced features such as configuration through a web interface, which simplifies setup and management. Users can easily access device settings and monitor performance metrics remotely, enhancing operational efficiency. These devices also support various network protocols such as TCP/IP, UDP, and ICMP, ensuring compatibility with a wide range of network architectures.

In terms of security, Perle Systems prioritize user data protection. The TS2 and DS1 offer features including SSL encryption and SSH protection, providing an added layer of security for sensitive information transmitted over the network. This is particularly important for industries where data integrity and security are paramount, such as healthcare and finance.

Additionally, the rugged design of both devices ensures reliable performance even in harsh environments. With extended temperature ratings and robust housing, the TS2 and DS1 can operate in diverse conditions without compromising functionality.

To summarize, the Perle Systems TS2 and DS1 provide a reliable and flexible solution for connecting legacy serial devices to modern networks. With their support for multiple serial protocols, web-based management, robust security features, and rugged design, these devices cater to a variety of industries looking to modernize their communication infrastructure while maintaining existing equipment. Whether for large-scale operations or smaller implementations, the TS2 and DS1 equip businesses with the tools needed for effective serial communication in an IP-driven world.