NETGEAR WPN802 manual Troubleshooting Tips, Technical Support

Page 2

Troubleshooting Tips

Here are some tips for correcting simple problems you may have.

No lights are lit on the access point.

The access point has no power.

Make sure the power cord is connected to the access point and plugged in to a working power outlet or power strip.

Make sure you are using the correct NETGEAR power adapter supplied with your access point.

The Ethernet light is not lit.

There is a hardware connection problem.

Make sure the cable connectors are securely plugged in at the access point and the network device (hub, switch, or router).

Make sure the connected device is turned on.

The WLAN light is not lit.

The access point’s antennas are not working.

If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.

Contact NETGEAR if the WLAN light remains off.

I cannot configure the access point from a browser.

Check these items:

The WPN802 is properly installed, LAN connections are OK, and it is powered on. Check that the LAN port LED is green to verify that the Ethernet connection is OK.

If you are using the NetBIOS name of the WPN802 to connect, ensure that your PC and the WPN802 are on the same network segment or that there is a WINS server on your network.

If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address in the range of the WPN802. The WPN802 default IP Address is 192.168.0.231 and the

May 2005

default Subnet Mask is 255.255.255.0. The WPN802 default setting is for a static IP address. If the network where you are connecting it is using DHCP, configure it accordingly. See the Reference Manual on the Resource CD for the Wireless Access Point for more details.

I cannot access the Internet or the LAN with a wireless capable computer.

There is a configuration problem. Check these items:

You may not have restarted the computer with the wireless adapter to have TCP/IP changes take effect. Restart the computer.

The computer with the wireless adapter may not have the correct TCP/IP settings to communicate with the network. Restart the computer and check that TCP/IP is set up properly for that network. The usual setting for Windows on the Network Properties is set to “Obtain an IP address automatically.”

The access point’s default values may not work with your network. Check the access point default configuration against the configuration of other devices in your network.

For full instructions on changing the access point’s default values, see the Reference Manual on the Resource CD for the Wireless Access Point.

Technical Support

Thank you for selecting NETGEAR products.

To register your product, go to: http://www.NETGEAR.com/register Go to http://www.NETGEAR.com/support for support information.

©2005 by NETGEAR, Inc. All rights reserved.

NETGEAR is a registered trademark of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or registered trademarks of their respective holders. Information is subject to change without notice.

Image 2
Contents Connect the Wireless Access Point to Your Computer First, Set Up the WPN802Now, Verify Wireless Connectivity Configure LAN and Wireless AccessTroubleshooting Tips Technical Support
Related manuals
Manual 88 pages 5.02 Kb

WPN802 specifications

The NETGEAR WPN802 is an exceptional wireless access point that has made a significant impact on the home networking landscape. Designed to provide robust wireless connectivity, the WPN802 is an 802.11g compliant device, delivering reliable performance at data rates of up to 54 Mbps. This allows users to enjoy seamless Internet access for streaming, gaming, and other bandwidth-intensive applications.

One of the standout features of the NETGEAR WPN802 is its ease of installation and setup. The device is equipped with a user-friendly setup wizard that guides users step by step through the process, making it accessible even for those who may not be tech-savvy. The WPN802 also supports both wired and wireless connections, allowing it to integrate seamlessly into existing network configurations, whether expanding a home network or setting up a new one.

Security is a crucial aspect of any wireless network, and the WPN802 addresses this with several built-in security features. It supports WEP, WPA, and WPA2 encryption protocols, ensuring that data transmitted over the network remains secure from unauthorized access. Additionally, the device provides MAC address filtering, which allows users to control the devices that can connect to the network.

Another significant feature of the NETGEAR WPN802 is its versatility. It can function not only as an access point but also as a wireless bridge or a repeater, enabling users to extend the range of their existing wireless network. This flexibility is particularly valuable in larger homes or offices where coverage may be spotty in certain areas.

The WPN802 also includes Quality of Service (QoS) features that prioritize bandwidth for different applications, ensuring that critical tasks such as video conferencing and online gaming receive the necessary resources for optimal performance. This enhances the overall user experience, especially in environments with multiple connected devices.

In terms of build and design, the NETGEAR WPN802 is compact and lightweight, allowing for easy placement in various locations without being obtrusive. Its stylish exterior ensures it can fit in seamlessly with home or office decor.

In conclusion, the NETGEAR WPN802 is a highly reliable and feature-rich wireless access point that caters to the needs of modern users. With its fast wireless speeds, robust security features, versatile functionality, and user-friendly setup, it remains a commendable choice for anyone looking to enhance their wireless networking experience. Whether used in a residential or small business setting, the WPN802 stands out as a dependable solution that continues to meet the demands of today's connected world.