Turbo Chef Technologies i5, i3 owner manual Troubleshooting, S u e Possible Causes Resolution

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Troubleshooting

The following is a list of fault codes and error messages, along with the possible problem(s) that the oven may be experiencing. Please attempt the recommended action before calling Customer Support (800.90TURBO, +1 214.379.6000) or your Authorized Distributor.

NOTE: Any fault codes listed in bold will terminate a cook cycle upon discovery. F6 will not terminate a cook cycle; however, it will alert the user of a possible air circulation problem.

WARNING: Food, oven door, and oven cavity are hot! Use extreme caution when troubleshooting the issues below.

I s s u e		Possible Cause(s)	Resolution
No power to	-	Oven is not plugged in.	- Plug oven in.
oven.	-	Main circuit breaker is tripped.	- Verify wall circuit breaker is on. Reset
			breaker and then power oven back on.
Oven is not	-	Oven is in OFF state.	- Press the “On/Off ” soft key.
warming up	-	Door is not closed.	- Close the cook cavity door.
properly.	-	Oven has been switched off at	- Place the oven in the OFF state and unplug
		the main circuit breaker.	the oven – leave for two minutes. Re-plug
			in the oven, switch on the isolator/main
			power supply, and press “On/Off ” key.
	-	High-limit thermostat tripped	- Press the button located in the bottom-
			left corner of the oven rear wall to reset
			the high-limit thermostat.
Display reads	-	Food obstruction preventing	- Open door and remove obstruction.
“Oven Door		door from closing.
Open” and alarm	-	Oven door is open.	- Open and close the door several times.
sounds.	-	Door switches are out of	- Call Customer Support.
		alignment.
Oven is not cook-	-	Oven is not clean. (Large	- Clean the oven following the cleaning
ing properly.		deposits of grease, carbon, or	instructions on pages 7-9.
		food debris dilute the
		microwave.)
	- Incorrect group and/or item		- Check to make sure correct food group
		name was selected for the	and/or item was selected for the product
		product.	being cooked.
	- Product was not cooked from		- Ensure product was in the correct state
		correct starting state (for	before being placed in the oven.
		example, chilled or frozen).
	- Rack incorrectly positioned (i5		- Verify the rack is in the correct position.
		oven only).
	- Lower air diverter is missing.		- Verify the air diverter is installed properly
			(pages 7-9).

T R O U B L E S H O OT I N G