NETGEAR GS748TP-100NAS, GS700TP, 724TP manual Appendix a Troubleshooting, Troubleshooting Chart

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Appendix A

Troubleshooting

This chapter provides information about troubleshooting the NETGEAR Smart Switch. The topics include the following:

Troubleshooting Chart

Additional Troubleshooting Suggestions

Troubleshooting Chart

The following table lists symptoms, causes, and solutions of possible problems.

Table A-1. Troubleshooting Chart

Symptom

Cause

Solution

 

 

 

Power LED is off.

No power is received.

Check the power cord connections for the switch at

 

 

the switch and the connected device. Ensure all

 

 

cables are used correctly and comply with the

 

 

Ethernet specifications.

Link LED is off or

Port connection is not

Check the crimp on the connectors and make sure

intermittent.

working.

that the plug is properly inserted and locked into the

 

 

port at both the switch and the connecting device.

 

 

Ensure all cables are used correctly and comply with

 

 

the Ethernet specifications. Check for a defective

 

 

adapter card, cable, or port by testing them in an

 

 

alternate environment where all products are

 

 

functioning.

File transfer is slow or

Half- or full-duplex setting

Make sure the attached device is set to auto-

performance degradation

on the switch and the

negotiate.

is a problem.

connected device are not

 

 

the same.

 

 

 

 

A-1

v1.0, November 2007

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Contents GS700TP 724TP, 748TP Series Hardware Installation Guide Technical Support Voluntary Control Council for Interference Vcci Statement Product and Publication Details Contents Appendix a Troubleshooting About This Guide Conventions, Formats and ScopeHow to Use This Manual How to Print this ManualRevision History Chapter Introduction OverviewIntroduction Switch Features GS700TP Hardware Installation Guide Package Contents GS700TP Hardware Installation Guide Chapter Installation Preparing the SiteInstalling the Switch on a Flat Surface Installing the SwitchInstalling the Switch in a Rack Checking the Installation Connecting Devices to the Switch Installing an SFP Gbic ModuleApplying AC Power GS700TP Hardware Installation Guide GS724TP Front and Back Panels Configuration Front and Back Panel ConfigurationChapter Physical Description GS748TP Front and Back Panels Configuration LED Designations Port LEDsSystem LEDs Following table describes the system LED designationsDevice Hardware Interfaces RJ-45 PortsFactory Defaults Button SFP Gbic ModuleAppendix a Troubleshooting Troubleshooting ChartAdditional Troubleshooting Suggestions ConfigurationSwitch Integrity Network Adapter CardsAuto-negotiation Appendix B Technical Specifications Power Supply Physical SpecificationsEnvironmental Specifications SafetyModules Index NumericsIndex-2 Index-3

GS700TP, 724TP, GS748TP-100NAS, GS724TPS-100NAS specifications

NETGEAR is a leading provider of networking solutions, and its range of smart switches exemplifies the brand's commitment to performance and innovation. Among these, the NETGEAR GS724TPS-100NAS, GS748TP-100NAS, and GS700TP series, along with the GS724TP model, stand out for their robust features and reliability for enterprises of all sizes.

The NETGEAR GS724TPS-100NAS is a 24-port gigabit PoE switch designed to deliver high performance and power for various devices. With 24 Power over Ethernet (PoE) ports, it supports a total power budget that accommodates IP cameras, wireless access points, and VoIP phones with ease. This model incorporates advanced Layer 2 features and VLAN support, allowing network segmentation for enhanced security and traffic management.

The GS748TP-100NAS model takes it a step further by providing 48 PoE ports, creating an even more extensive network environment suitable for larger organizations. It offers advanced management capabilities with a user-friendly web interface and supports SNMP, RMON, and a variety of redundancy protocols to ensure network uptime. Its increased throughput performance ensures that data-intensive applications can run smoothly across the network.

The GS700TP series is designed for enterprises seeking advanced smart managed capabilities. These switches offer extensive configurations and additional features such as link aggregation and advanced quality of service (QoS). This permits prioritized bandwidth allocation for critical applications, ensuring optimal performance.

The GS724TP, similar to the GS724TPS, includes 24 ports but differs in that it provides a hybrid of managed and unmanaged features, making it versatile for businesses that do not require extensive management overhead. With a sturdy build and energy-efficient technologies, these switches significantly contribute to reduced operational costs.

All models feature NETGEAR's innovative Smart Control Center software, allowing easy centralized management. The energy-efficient design aligns with environmental standards, making the GS series eco-friendly options for contemporary networks. These switches are equipped to handle IP traffic with advanced monitoring tools, making them ideal for businesses that require reliable and scalable networking solutions.

In summary, NETGEAR's GS series enhances network reliability and management with a blend of robust features, making them an ideal choice for businesses looking to streamline their networking infrastructure while investing in future growth.