NETGEAR 748TP, 724TP user manual Troubleshooting Tips, Technical Support

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3.Click Discover and select the line displaying the details of your switch.

If there are multiple smart switches in your network, ensure you have selected the correct switch to configure.

4.Click Web Access to view the switch log in screen.

Figure 4

5.Enter the default password of password in lower case letters and click Login. The Main Web Access Menu displays.

Figure 5

Troubleshooting Tips

Following are some tips for correcting simple problems you may have.

Be sure to power on your PC and smart switch in the correct sequence.

Follow this sequence. Turn off the smart switch and computer. First, turn on the smart switch and wait two minutes. Next turn on the computer.

Ensure the Ethernet cables are securely plugged in.

For each powered on computer connected to the smart switch with a securely plugged in Ethernet cable, the corresponding smart switch LAN port status light will be lit.

Ensure the network settings of the computer are correct.

In most cases, computers should be configured to obtain an IP address automatically via DHCP. For help with this, please see the animated tutorials on the CD or the Reference Manual Appendix C on the CD. If your network uses static IP addresses, be sure the switch and computer are configured with valid IP addresses.

Technical Support

Thank you for selecting NETGEAR products.

After completing setup and configuration, locate the serial number on the bottom label of the Smart switch and use it to register your product at http://www.netgear.com/register.

Registration on the web site or over the phone is required before you can use our telephone support service. The phone numbers for worldwide regional customer support centers are on the Warranty and Support Information card that came with your product.

Go to http://www.netgear.com/support for product updates and web support.

This symbol was placed in accordance with the European Union Directive 2002/96 on the Waste Electrical and Electronic Equipment (the WEEE Directive). If disposed of within the European Union, this product should be treated and recycled in accordance with the laws of your jurisdiction implementing the WEEE Directive.

 

© 2007 by NETGEAR, Inc. All rights reserved. NETGEAR and the NETGEAR logo are registered trademarks

October 2007

of NETGEAR, Inc. in the United States and/or other countries. Other brand and product names are trademarks or

registered trademarks of their respective holders. Information is subject to change without notice.

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Contents Next, Install the Smartwizard Discovery Utility on a PC First, Verify Package ContentsThen, Prepare to Install Your Smart Switch Next, Connect Your Smart Switch in the Correct OrderTechnical Support Troubleshooting TipsEnsure the network settings of the computer are correct Ensure the Ethernet cables are securely plugged