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Microsoft MN-820 manual To check your Ethernet settings by using the Broadband Network Utility

Models: MN-820

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To check your Ethernet settings by using the Broadband Network Utility

For example, if your base station is configured to use a Dynamic IP (DHCP) connection, make sure that all computers on your network are set to “Obtain an IP address Automatically” under the TCP/IP settings in the Network section of Control Panel.

You can also check your network settings for each computer by using the Broadband Networking Utility, if it is installed on this computer:

To check your Ethernet settings by using the Broadband Network Utility

1.Double-click the Broadband Network Utility icon on your taskbar to start the utility.

2.On the Tools menu, click Adapter Settings.

3.Compare the computer settings with another computer on your network.

The IP address should be different on each computer, but other settings should be the same.

OReset your broadband modem. Turn off or unplug the modem for 5 to 10 seconds. Restart the modem, and wait for it to connect to your ISP. After the status lights on your modem indicate that it is functioning, and the status lights on your base station show that you have an Internet connection, try accessing the Internet from your computer again.

OReset your base station. Unplug the base station, wait at least 10 seconds, and turn it back on again. Let the base station reset itself. When the status lights show that the base station is functioning, try accessing the Internet from the computer again.

OUpdate your base station firmware. Firmware is the software that is loaded into your base station to provide network functions. You can update your base station firmware by downloading it from the Internet and installing it on your base station. If you are using a Microsoft base station, make sure that you are using the latest firmware version.

To update Microsoft base station firmware

1.Double-click the Broadband Network Utility icon on your taskbar to start the utility.

2.On the Help menu, click Check for Updates Online.

3.If there is a newer version of the firmware available, follow the instructions on the Web page to download the new software, firmware, or drivers.

Chapter 6: Troubleshooting 51

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Microsoft MN-820 manual To check your Ethernet settings by using the Broadband Network Utility, Troubleshooting

Contents

Page Avertissement Custom Setup Configuring the Base Station Manually contentsStep 1 Connect the Base Station to a Computer ii Microsoft Broadband Networking Wireless Notebook Kit User’s GuideI can’t stay connected to my wireless network ContentsPage About Your Wireless Notebook Kit Welcome to Wireless-GYour Wireless Base Station introductionBase Station Ports, Status Lights, and the Restore Button UPnP Standards and Your Wireless Base Station2 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide O It enables wireless connectivity for computers within its rangeBlinking Status lightChapter 1 Introduction PowerResetting the Base Station Using the Base Station Stand4 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide To attach the standRestoring Factory Default Settings Your Wireless Notebook AdapterTo restore the base station to factory default settings Chapter 1 IntroductionAnd the Wireless When the Power6 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Adapter Status LightsAbout Wireless Radio Connections Types of Wireless NetworksChapter 1 Introduction 8 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Placement of Wireless ComponentsUnderstanding Wireless Transmission Standards Adjusting the Base Station AntennaSpecification Connection speedAbout Wired Ethernet Connections 10 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideEthernet Cables setup Using the Setup WizardTypical Setup Step 1 Gather Components, Tools, and Information 12 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideDo this first… O This User’s GuideStep 2 Run the Setup Wizard to Set Up the Base Station Chapter 2 SetupStep 3 Connect the Base Station 14 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Step 4 Configure the Base StationThis User’s Guide Step 6 Insert the Adapter into Your ComputerChapter 2 Setup O O O16 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Step 7 Configure Your AdapterStep 8 Test Your Network What’s Next?Setting Up the Base Station Wirelessly To set up the base station wirelesslyChapter 2 Setup Page Configuring the Base Station Manually custom setupStep 3 Establish the Base Station Password Base Station Setup20 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Step 1 Connect the Base StationChapter 3 Custom Setup Step 4 Establish Your Internet SettingsStep 5 Establish Your Wireless Settings Step 6 Establish Your Wireless Security Settings22 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Step 7 Customize Network Settings Step 8 Configure Your ComputerChapter 3 Custom Setup Step 9 Test your Internet Connection 24 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideStep 1 Connect the Base Station to a Computer Access Point SetupChapter 3 Custom Setup Step 2 Open the Base Station Management ToolStep 4 Establish Your Wireless Settings 26 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideStep 3 Establish the Base Station Password Step 5 Establish Your Wireless Security Settings Step 6 Set the Base Station to Access Point ModeChapter 3 Custom Setup Your network should now resemble the following illustration 28 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideSharing Resources and Joining Other Networks network activities30 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Using an Internet Connection over a NetworkLogging on to Your Network To log off and log back on to your networkTo start the Broadband Network Utility Using the Broadband Network UtilityTo refresh the Network Devices list To remove an inactive device from the Network Devices list32 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Using Files and Folders over a NetworkStep 1 Make your files and folders available to the network To share a folder or drive on your computer in Windows XPStep 2 Access shared files To access shared files on other computersChapter 4 Network Activities 34 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Using a Printer over a NetworkAbout Reading E-Mail Messages on a Network Using Other Peripheral Devices over a NetworkPlaying Games on Your Network and on the Internet Chapter 4 Network ActivitiesTo set up an ad hoc network in Windows XP 36 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideCreating a Computer-to-Computer Ad Hoc Network Joining an Available Wireless Network To join an available network in Windows XPChapter 4 Network Activities Page Monitoring Your Network Understanding Network Maintenance and SecurityView Status View Network DevicesTo view adapter settings View Adapter SettingsTo upgrade software, drivers, or firmware 40 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideHelp Protect Your Network from Computer Viruses Help Protect Your Network from HackersChapter 5 Network Management 42 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Help Protect Your Network from Unauthorized Accesstroubleshooting Finding Answers to Common ProblemsSetup and Hardware Problems Setup does not recognize my wireless notebook adapter Setup does not recognize my wireless base stationIf your base station is connected wirelessly 44 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideChapter 6 Troubleshooting To clone a MAC address 46 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideChapter 6 Troubleshooting I am having problems upgrading or restoring my base station firmwareI can’t stay connected to my wireless network Network and Internet ProblemsI can’t access the Internet from a computer on my wireless network To disable 802.1x authentication in Windows XPChapter 6 Troubleshooting To update Microsoft base station firmware50 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Chapter 6 Troubleshooting To check your Ethernet settings by using the Broadband Network UtilityMy network is slow 52 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideChapter 6 Troubleshooting Several troubleshooting steps addressing these issues are listed below, with solutions to the most common problems listed first54 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide Printing and File Sharing Issues I can’t print to a networked printerChapter 6 Troubleshooting 56 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide I cannot access a shared file or folder from a computer on my networkChapter 6 Troubleshooting If the file is stored on a Windows XP-based computer 58 Microsoft Broadband Networking Wireless Notebook Kit User’s Guideappendixes Appendix A Locating Your Internet and Network SettingsInternet Connection Type To determine which connection type your ISP providesDynamic IP DHCP Settings General Internet SettingsTo locate your Internet settings 60 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideTo locate your static IP address settings Windows XP Static IP SettingsTo locate your static IP address settings Windows Appendixes62 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide PPPoE SettingsWorkgroup Name To determine your workgroup name in Windows XP or WindowsWireless Security Settings Wireless Network NameTo determine your workgroup name in Windows Me and Windows AppendixesAppendix B Support and Technical Information 64 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideGetting Help Visit Us on the WebUnited States Radio and TV Interference Regulations Regulatory InformationCanadian Radiocommunication Regulations AppendixesIndicators Technical SpecificationsWireless Status LED including Activity indication Power Power/Reset Dual Color LEDBase Station, continued 0 to +40 deg CAppendixes Notebook Adapter 68 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideAppendixes System Requirements70 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide END-USER LICENSE AGREEMENT FOR MICROSOFT SOFTWARESOFTWARE PRODUCT LICENSE Appendixes GENERAL PROVISIONSiCONSEQUENTIAL OR INCIDENTAL DAMAGES iiiINDIRECT, SPECIAL, OR PUNITIVE DAMAGES72 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide LIMITED WARRANTYCONTRAT DE LICENCE UTILISATEUR FINAL POUR LOGICIEL MICROSOFT LICENCE D’UTILISATION DU LOGICIELAppendixes DISPOSITIONS GÉNÉRALES 74 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideAppendixes GARANTIE LIMITÉEPage glossary network.” crossover cable See “Ethernet cable.” 78 Microsoft Broadband Networking Wireless Notebook Kit User’s Guidebase station gateway or router. Contrast with “ad hoc network.” Glossaryport This term has several meanings 1 A physical connection through 80 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideGlossary router See “base station.”Wi-Fi Wi-Fi is a popular term for certain wireless networks 82 Microsoft Broadband Networking Wireless Notebook Kit User’s Guideindex 84 Microsoft Broadband Networking Wireless Notebook Kit User’s Guide system requirements, 69 troubleshooting, 43wireless access point setup, 25, 27 wireless base station setup Index printers, 34, 55 troubleshooting, 56 size specifications, 67 86 Microsoft Broadband Networking Wireless Notebook Kit User’s GuideStatic IP Address Settings Dynamic IP DHCP SettingsPPPoE Settings My Network Settings0703 Part No