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| Troubleshooting |
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| Problem |
| Solution |
| English |
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| No audio at digital output | – | Check the digital connections. |
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| – If you are playing a DTS source, check that your receiver can |
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| decode DTS and “DIGITAL OUTPUT” is set to “ALL” (see |
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| page 23). |
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| – | If you are playing an |
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| receiver can decode |
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| “DIGITAL OUTPUT” is set to “PCM ONLY” (see page 23). |
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| – | Check if the audio format of the selected audio language |
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| matches your receiver capabilities. |
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| Disc does not play | – The DVD+R/RW, |
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| finalized. |
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| – | Ensure the disc label is facing up. |
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| – | Check if the disc is defective by trying another disc. |
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| – | If you have recorded a picture CD or MP3 CD yourself, |
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| ensure that your disc contains at least 10 pictures or 5 MP3 |
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| tracks. |
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| – | Region code is incorrect (see “Region codes” on page 2). |
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| Picture freezes momentarily | – | Check the disc for fingerprints/scratches and clean it with a |
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| during playback |
| soft cloth wiping from center to edge. |
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| This unit does not respond to | – | Aim the remote control directly at the remote control |
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| the remote control |
| sensor on the front panel of this unit. |
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| – | Reduce the distance of the remote control from this unit. |
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| – | Replace the batteries in the remote control. |
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| – | Reinsert the batteries with their polarities (+/– signs) as |
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| indicated. |
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| Buttons do not work | – | To completely reset this unit, unplug the AC cord from the |
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| AC outlet for |
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| This unit does not respond to | – | Operations may not be permitted by the disc. Refer to the |
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| some operating commands |
| instructions of the disc jacket. |
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| during playback |
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| This unit cannot read CDs/ | – | Use a commonly available CD/DVD lens cleaner to clean |
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| DVDs |
| the lens before sending this unit for repair. |
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| Menu items cannot be selected | – | Press STOP (9) twice on the remote control before |
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| selecting Setup Menu. |
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| – Depending on the disc availability, some menu items cannot |
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| be selected. |
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| Unable to turn on or off a | – | Check that the video signal output is switch to “YUV” (see |
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| progressive scan |
| “Switching the YUV/RGB” on page 27). |
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33En
