Troubleshooting

Before calling for service, check the following:

PROBLEM

SOLUTION

No Power.

Make sure the VCR is on and connected to an operating

 

power source; check the remote for “good” batteries.

Videocassette cannot be inserted.

Press EJECT to see if a cassette is already in the VCR.

 

Make sure the videocassette is window-side up, with the

 

arrow pointing toward the VCR.

No picture, distorted picture

Try another videocassette to see if it plays back

playback.

properly.

 

Press TRK up or down to adjust the picture.

 

Set INPUT MODE on TV to AUX IN, VIDEO or EXTERNAL.

 

Make sure the TV is working properly.

 

If the problem occurs on more than one tape, try

 

using a video head cleaner cassette.

No TV picture.

Check all connections between VCR and TV.

 

Make sure TV is on.

Streaks (noise) on a taped program. Press TRK up or down to adjust the picture.

Check all connections.

View another videocassette to see if it plays back properly.

If the problem occurs on more than one tape, try using a video head cleaner cassette.

Streaks (noise) or jitter with the VCR in Still mode.

Press TRK up or down to adjust the picture.

Streaks (noise) on a taped program.

Check if the VCR is in Still mode.

 

Check if the cassette has been rewound.

The VCR motor continues to run after STOP is pressed.

This is normal; the video heads run for five minutes even even after a cassette has been stopped.

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© 2001 Directed Electronics, Inc.

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Directed Electronics VC2010 manual Troubleshooting