Multi-Tech Systems MTCBA-G-UF1, MTCBA-G-UF2 manual Solutions for no carrier message

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Chapter 3 – Troubleshooting

Situation B: The modem always returns «No carrier» when trying to issue a communication

Solutions for “no carrier” message

If the modem returns …

Then ask …

Action

no carrier

Is the selected

Type AT+CEER to view the extended

(esp. for data communication)

bearer type

error code (see “Error Results Codes"

 

supported by the

in the AT Command guide).

 

called party?

Be sure that the selected bearer type

 

Is the selected

is supported by the called party.

 

Be sure that the selected bearer type

 

bearer type

is supported by the network.

 

supported by the

If no success, try bearer selection

 

network?

type: AT+CBST=0,0,3

 

 

Be sure SIM card is available for

 

 

data/fax calls.

no carrier

 

Be sure that the semicolon character

(esp. for voice communication)

 

(“;”) is typed immediately after the

 

 

phone number in the AT command.

 

 

E.g., ATD######; type

 

 

AT+CBST=0,0,3

 

 

Configure the SIM card for data/fax

 

 

calls.

 

Is the received

See “Verifying Signal Strength.”

 

signal strong

 

 

enough?

 

 

Is the antenna

See “Antenna/RF Specifications.”

 

properly

 

 

connected?

 

Multi-Tech Systems, Inc. MultiModem® GPRS with USB User Guide

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Contents MultiModem Gprs Copyright 2006 by Multi-Tech Systems, Inc Revision History Revision Date DescriptionContents Warranty and Repairs Product Description and Specifications Product DescriptionAntenna/RF Specifications AT Command InfoPhone Number for the Wireless Modem Network AccessFeatures Application Overview Application TypesBenefits/Features in Applications Functions GSM Modes Class 10. Coding schemes CS1 to CS4Specifications Data/Power Connector USB Series a receptacleAntenna Connection type SMA jack SIM receptacleLED Indicators Installation Mechanical MountingSecure it with screws Inserting SIM/R-UIM Card into Holder GSM Only Connecting the Antenna Windows XP/2003 Installing SoftwarePart a Preparing the Setup Click Next Part B Installing the USB DriverConnect the USB cable between the MultiModem and the PC Click Install from a list or specific location Advanced Part C Associating PC Port with USB DriverClick Continue Anyway Part D Installing the Modem INF FileThen click Next Windows Click on Install one of the other drivers Installation Part C Associating PC Port with USB Driver Part D Installing the Modem INF File Windows Part B Installing the USB Driver Part C Associating PC Port with USB Driver Connecting the Optional Handset Verifying Signal StrengthSignal Strength Verification Mobile PhonetoolsTesting the Configuration AT + Creg ?Solutions for error message situations TroubleshootingTroubleshooting Examples Solutions for no carrier message GSM/GPRS General FAQ How do I make a Gprs Internet connection using Windows?When I do ‘ATD*99***1#’ in HyperTerminal I get an error How do I make an Internet connection to my dial-up ISP?Modem will not answer Which providers can I use?GSM/GPRS FAQ on the IP Stack FAQ for Mobile PhoneTools What is the Mobile PhoneTools program?How do I make an Internet connection? How do I send a SMS message?Safety SafetyGeneral Safety Vehicle SafetyMaintenance of Gprs Modem Your ResponsibilityWarranty and Repairs MultiTech Warranty StatementRepair Procedures for International Customers Replacement PartsDisclaimer Wireless Modem Reference InformationReference Information July

MTCBA-G-UF1, MTCBA-G-UF2 specifications

Multi-Tech Systems has long been a leader in the field of communication technology, offering a wide range of devices and solutions designed to enhance connectivity for various applications. Among their notable products are the MTCBA-G-UF2 and MTCBA-G-UF1 devices, which are designed to provide efficient and reliable connectivity for IoT applications and industrial use.

The MTCBA-G-UF2 and MTCBA-G-UF1 are advanced cellular modem solutions that support both 3G and 4G LTE networks. These devices are built to offer robust performance, ensuring seamless data transmission across various environments. The MTCBA-G-UF2 comes equipped with dual SIM capability, which enhances connectivity by allowing users to switch between different cellular networks effortlessly. This feature is particularly advantageous for mission-critical applications where consistent connectivity is essential.

Both models feature Multi-Tech’s renowned easy-to-use interface, which simplifies the installation and configuration process. The devices support various communication protocols, making them versatile options for a wide range of applications, including remote monitoring, telemetry, and fleet management. Their compact design ensures they can be integrated into various systems without occupying significant space.

One of the standout characteristics of both the MTCBA-G-UF2 and MTCBA-G-UF1 is their support for advanced security features. The devices implement robust encryption protocols, ensuring that data transmitted over cellular networks is safe and secure from unauthorized access. This is especially critical for businesses that handle sensitive information or operate in regulated industries.

Additionally, these modems are designed to withstand harsh environmental conditions, making them suitable for outdoor use. With wide operating temperature ranges and rugged enclosures, they are capable of functioning in various climates and situations. Furthermore, Multi-Tech Systems provides extensive support and documentation, enabling users to leverage the full potential of their devices.

In conclusion, the Multi-Tech Systems MTCBA-G-UF2 and MTCBA-G-UF1 are powerful solutions tailored for reliable and secure cellular connectivity. With their rich set of features, including dual SIM support, multi-protocol functionality, and secure data transmission, they are ideal choices for various IoT applications and industries requiring dependable communication solutions. These modems exemplify Multi-Tech's commitment to innovation and reliability in the ever-evolving world of connected devices.