Multi-Tech Systems MTCBA-G-F1 manual Solutions for no carrier message, Esp. for data communication

Page 23

Chapter 4 – Safety

Situation C: The modem always returns «No carrier» when trying to issue a communication

Solutions for “no carrier” message

If the modem returns …

Then ask …

Action

no carrier

Is the selected

Type AT+CEER to view the extended

(esp. for data communication)

bearer type

error code (see “Error Results Codes"

 

supported by the

in the AT Command guide).

 

called party?

Be sure that the selected bearer type

 

 

is supported by the called party.

 

Is the selected

Be sure that the selected bearer type

 

bearer type

is supported by the network.

 

supported by the

If no success, try bearer selection

 

network?

type: AT+CBST=0,0,3

 

 

Be sure SIM card is available for

 

 

data/fax calls.

no carrier

 

Be sure that the semicolon character

(esp. for voice communication)

 

(“;”) is typed immediately after the

 

 

phone number in the AT command.

 

 

E.g., ATD######; type

 

 

AT+CBST=0,0,3

 

 

Configure the SIM card for data/fax

 

 

calls.

 

Is the received

See “Signal Strength Verification.”

 

signal strong

 

 

enough?

 

 

Is the antenna

See “Antenna/RF Specifications.”

 

properly

 

 

connected?

 

Multi-Tech Systems, Inc. MultiModem GSM/GPRS User Guide

23

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Contents MultiModem GSM/GPRS Copyright 2004 by Multi-Tech Systems, Inc Contents Reference Information Product Description Product Description and SpecificationsNetwork Access Antenna/RF SpecificationsAT Command Info Phone Number for the Wireless ModemFeatures Application Types Application OverviewBenefits/Features in Applications Functions GSM Modes Mode DescriptionSIM receptacle standard SpecificationsAntenna Connection type SMA jack Designation LED IndicatorsRS232 15-Pin Connector Pinout Mechanical Mounting InstallationInstallation Electrical Installation & Configuration Antenna Connector SMA type Fused DC Power Cable Mobile Phonetools Direct Modem InstallationVerifying Signal Strength Signal Strength VerificationVerifying Network Registration AT + Creg ? Testing the ConfigurationTroubleshooting Examples TroubleshootingSolutions for error message situations Esp. for data communication Solutions for no carrier messageVehicle Safety SafetySafety General SafetyYour Responsibility Repair Procedures for U.S. and Canadian Customers Warranty and RepairsMulti-Tech Warranty Statement Replacement Parts Repair Procedures for International DistributorsGeneral Wireless Modem Reference InformationData Cable Diagram, Regular Wireless MultiModem Reference InformationData Cable Diagram, Wireless MultiModem with Voice
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