Multi-Tech Systems MT5656ZDX manual Contacting Multi-Tech Support

Copyright and Technical Support

User Guide

MT5656ZDX-Series

PN S000248K Revision K

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Copyright © 2003-11 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Revision	Date	Description
H	06/18/07	Revise tech support information
I	08/12/08	Update Package Contents and Safety Warnings. Added the WEEE statement. Added
		the RS-232 cable to the Ship Kit Contents.
	05/04/09	Added a link to the Multi-Tech Web site for the Warranty Statement.
J	10/06/09	Added the RoHS statement. Added the 47 CFR FCC Part 15 Class B statement.
		Added TAPI compliant. Added Web portal information.
K	06/03/11	Remove all references to CDs.

Trademarks

MultiModem, Multi-Tech, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.

Adobe and Acrobat are trademarks of Adobe Systems, Incorporated. Microsoft, Windows and Windows 2000+ are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other brand and product names mentioned in this publication are trademarks or registered trademarks of their respective companies.

Contacting Multi-Tech Support

In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and much more.

To create an account and submit a Support Case on the Portal, visit https://support.multitech.com

Online Web Portal

The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi- Tech products. Visit our support area on the website for other support services.

Knowledge Base and Support Services: www.multitech.com/en_US/SUPPORT

Technical Support

Business Hours: M-F, 9am to 5pm CST

Country	By Email	By Phone
Europe, Middle East, Africa:	support@multitech.co.uk	+(44) 118 959 7774
U.S., Canada, all others:	support@multitech.com	(800) 972-2439 or (763) 717-5863

Warranty

To read the warranty statement for your product, please visit:

http://www.multitech.com/en_US/COMPANY/Policies/warranty/

Patents

This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 6,009,082; 5,905,794; 5,864,560; 5,815,567; 5,815,503; 5,812,534; 5,809,068; 5,790,532; 5,764,628; 5,764,627; 5,754,589; D394,250; 5,724,356; 5,673,268; 5,673,257; 5,644,594; 5,628,030; 5,619,508; 5,617,423; 5,600,649; 5,592,586; 5,577,041; 5,574,725; D374,222; 5,559,793; 5,546,448; 5,546,395; 5,535,204; 5,500,859; 5,471,470; 5,463,616; 5,453,986; 5,452,289; 5,450,425; D361,764; D355,658; D355,653; D353,598; D353,144; 5,355,365; 5,309,562; 5,301,274. Other patents pending.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, MN 55112 U.S.A

(763)785-3500 or (800) 328-9717 Fax (763) 785-9874

Technical Support (800) 972-2439

2 Multi-Tech Systems, Inc. MT5656ZDX User Guide