Multi-Tech Systems MTCBA-E manual Revision History Date Description, Trademarks and Logos

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Copyright and Technical Support

MultiModem® EDGE

Wireless Modem

User Guide

Model MTCBA-E

S000381F, Revision F

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved.

Copyright © 2006-07 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.

Revision History

Revision

Date

Description

E05/10/07 Revised tech support listing, trademark notice, and warranty/repair description.

F10/08/07 Removed PhoneTools. Added Hazardous Locations Warning Statement. Updated Package Contents and antenna specifications.

Trademarks and Logos

MultiModem, Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. Windows is a registered trademark of Microsoft in the U.S. and other countries. Other trademarks and trade names mentioned in this publication belong to their respective owners.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive

Mounds View, Minnesota 55112

(763)785-3500 or (800) 328-9717

Fax: (763) 785-9874

Internet Address: http://www.multitech.com

Technical Support

 

 

Country

By Email

By Phone

Europe, Middle East, Africa

support@multitech.co.uk

+(44) 118 959 7774

U.S., Canada, all others

support@multitech.com

(800) 972-2439 or +(763) 717-5863

Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide

2

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Contents MultiModem Edge World Headquarters Revision History Date DescriptionTrademarks and Logos Technical Support Country By Email By PhoneContents Product Description Product Description SpecificationsFeatures CertificationsRF Interference Issues SafetyGeneral Safety Vehicle SafetyPackage Contents RF Specifications General SpecificationsElectrical Specifications Antenna Specifications InterfacesDesignation AT Command Reference GuidesRS232 15-Pin Connector Pinout Phone Numbers for the Wireless Modem Activation InstallationActivate Your Wireless Account Insert the SIM Card into the HolderConnect the Antenna Serial Cable, and Power AntennaPower Attach the Modem to a Flat Surface Optional Introduction Install the Modem DriverVerifying That Your Modem Has Been Installed Successfully RequirementsExamples of Useful AT Commands Using Your Wireless ModemPhone Number for the Wireless Modem Answering a Circuit-Switched Data CSD Connection Establishing a Voice CallSend a message from storage. Type AT+CMSS=x press Enter Using Short Message Service SMSWrite a message to memory Read a stored messageSMS Examples Internet Access Connecting to the GPRS/EDGE Network for Internet AccessDisconnecting the Connection Create Your Dial-Up Connection in Windows XP/2003Connecting to the Gprs Network for Internet Access AT+CGDCONT=1,IP,ISP. AT&TCreate Your Dial-Up Connection in Windows XP/2003 Solutions for ‘no connection through serial link’ situation Troubleshooting Frequently Asked QuestionsTroubleshooting Examples Solutions for no carrier messageFrequently Asked Questions How do I send an SMS message to an email account? Repair Procedures for U.S. and Canadian Customers Appendix a Warranty and RepairsMulti-Tech Warranty Statement Repair Procedures for International CustomersRepair Procedures for International Distributors Replacement PartsJuly Appendix C C-ROHS HT/TS Substance Concentration
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MTCBA-E specifications

The Multi-Tech Systems MTCBA-E is a robust and versatile cellular modem designed to meet the demands of various industrial applications. This innovative device combines reliable connectivity with advanced features, making it a popular choice among businesses looking to integrate cellular communication into their operations.

One of the standout features of the MTCBA-E is its multi-band LTE capability. This modem supports various LTE frequency bands, ensuring compatibility with multiple carriers and networks. This flexibility allows users to deploy the device across different geographical regions without the need for extensive reconfiguration, making it ideal for businesses with a wide-ranging footprint.

The MTCBA-E is engineered for durability and reliability, making it well-suited for harsh environments. Its rugged design ensures that it can withstand extreme temperatures, dust, and moisture, which is essential for outdoor applications and industrial use cases. This resilience helps reduce maintenance costs and enhances lifespan, providing a long-lasting communication solution.

In addition to its physical durability, the MTCBA-E incorporates advanced security features to safeguard data transmission. It supports secure VPN protocols, which is critical for protecting sensitive business information as it traverses public networks. This focus on security ensures that users can transmit data confidently, which is vital for applications that deal with sensitive or proprietary information.

Another notable characteristic of the MTCBA-E is its dual SIM functionality. This feature allows for failover capabilities, ensuring that the modem can switch between two different cellular networks seamlessly. This redundancy is crucial for mission-critical applications that demand uninterrupted connectivity, such as remote monitoring and IoT deployments.

The modem also includes a range of connectivity options, such as Ethernet and USB interfaces, allowing for straightforward integration with various devices and systems. Furthermore, it supports multiple communication protocols, ensuring compatibility with a wide array of applications, from telematics and asset tracking to smart city initiatives.

In terms of management and monitoring, the MTCBA-E offers a user-friendly interface that facilitates easy configuration and monitoring of the device's performance. This greatly simplifies network management, and helps in troubleshooting potential issues quickly and efficiently.

Overall, the Multi-Tech Systems MTCBA-E is a well-rounded cellular modem that combines advanced technology with robust design, making it an ideal choice for organizations looking to enhance their connectivity capabilities in a wide range of applications. Its combination of durability, security, and flexibility ensures that it meets the evolving needs of modern communication.