Multi-Tech Systems MTCBA-E manual Package Contents

Page 6

Chapter 1 – Product Description and Specifications

Maintenance of Your Modem

Your Wireless MultiModem is the product of advanced engineering, design and craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years.

Do not expose the Wireless MultiModem to any extreme environment where the temperature is above 50ºC or humidity is above 90% noncondensing.

Do not attempt to disassemble the Wireless MultiModem. There are no user serviceable parts inside.

Do not expose the Wireless MultiModem to water, rain, or spilled beverages. It is not waterproof.

Do not place the Wireless MultiModem alongside computer discs, credit or travel cards, or other magnetic media. The phone may affect the information contained on discs or cards.

The use of accessories not authorized by Multi-Tech or not compliant with Multi-Tech's accessory specifications may invalidate the warranty of the Wireless MultiModem.

In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support.

Your Responsibility

This Wireless MultiModem is your responsibility. Please treat it with care respecting all local regulations. It is not a toy. Therefore, keep it in a safe place at all times and out of the reach of children.

Try to remember your Unlock and PIN codes. Become familiar with and use the security features to block unauthorized use and theft.

Package Contents

Unbundled Package

 

Bundled Package

Modem with No Accessories

 

Modem with Accessories

1 modem

1 modem

1 mounting bracket

1 mounting bracket

1 fused DC power cable

1

RS-232 cable (15-to-9 pin)

1 Quick Start Guide

1 power supply

1 MultiModem CD

1 antenna

Note: You must supply a USB cable,

4 rubber feet

1

Quick Start Guide

bracket screws, and an antenna.

1

MultiModem CD

 

Note: You must supply bracket

 

screws.

Part to be Supplied by Your Wireless Service Provider

Subscriber Identity Module (SIM) configuration chip. The SIM contains information specific to your wireless account and its features.

Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide

6

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Contents MultiModem Edge World Headquarters Revision History Date DescriptionTrademarks and Logos Technical Support Country By Email By PhoneContents Product Description Product Description SpecificationsFeatures CertificationsRF Interference Issues SafetyGeneral Safety Vehicle SafetyPackage Contents General Specifications Electrical SpecificationsRF Specifications Antenna Specifications InterfacesAT Command Reference Guides RS232 15-Pin Connector PinoutDesignation Phone Numbers for the Wireless Modem Activation InstallationActivate Your Wireless Account Insert the SIM Card into the HolderConnect the Antenna Serial Cable, and Power AntennaPower Attach the Modem to a Flat Surface Optional Introduction Install the Modem DriverVerifying That Your Modem Has Been Installed Successfully RequirementsUsing Your Wireless Modem Phone Number for the Wireless ModemExamples of Useful AT Commands Answering a Circuit-Switched Data CSD Connection Establishing a Voice CallSend a message from storage. Type AT+CMSS=x press Enter Using Short Message Service SMSWrite a message to memory Read a stored messageSMS Examples Internet Access Connecting to the GPRS/EDGE Network for Internet AccessDisconnecting the Connection Create Your Dial-Up Connection in Windows XP/2003Connecting to the Gprs Network for Internet Access AT+CGDCONT=1,IP,ISP. AT&TCreate Your Dial-Up Connection in Windows XP/2003 Solutions for ‘no connection through serial link’ situation Troubleshooting Frequently Asked QuestionsTroubleshooting Examples Solutions for no carrier messageFrequently Asked Questions How do I send an SMS message to an email account? Repair Procedures for U.S. and Canadian Customers Appendix a Warranty and RepairsMulti-Tech Warranty Statement Repair Procedures for International CustomersRepair Procedures for International Distributors Replacement PartsJuly Appendix C C-ROHS HT/TS Substance Concentration
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MTCBA-E specifications

The Multi-Tech Systems MTCBA-E is a robust and versatile cellular modem designed to meet the demands of various industrial applications. This innovative device combines reliable connectivity with advanced features, making it a popular choice among businesses looking to integrate cellular communication into their operations.

One of the standout features of the MTCBA-E is its multi-band LTE capability. This modem supports various LTE frequency bands, ensuring compatibility with multiple carriers and networks. This flexibility allows users to deploy the device across different geographical regions without the need for extensive reconfiguration, making it ideal for businesses with a wide-ranging footprint.

The MTCBA-E is engineered for durability and reliability, making it well-suited for harsh environments. Its rugged design ensures that it can withstand extreme temperatures, dust, and moisture, which is essential for outdoor applications and industrial use cases. This resilience helps reduce maintenance costs and enhances lifespan, providing a long-lasting communication solution.

In addition to its physical durability, the MTCBA-E incorporates advanced security features to safeguard data transmission. It supports secure VPN protocols, which is critical for protecting sensitive business information as it traverses public networks. This focus on security ensures that users can transmit data confidently, which is vital for applications that deal with sensitive or proprietary information.

Another notable characteristic of the MTCBA-E is its dual SIM functionality. This feature allows for failover capabilities, ensuring that the modem can switch between two different cellular networks seamlessly. This redundancy is crucial for mission-critical applications that demand uninterrupted connectivity, such as remote monitoring and IoT deployments.

The modem also includes a range of connectivity options, such as Ethernet and USB interfaces, allowing for straightforward integration with various devices and systems. Furthermore, it supports multiple communication protocols, ensuring compatibility with a wide array of applications, from telematics and asset tracking to smart city initiatives.

In terms of management and monitoring, the MTCBA-E offers a user-friendly interface that facilitates easy configuration and monitoring of the device's performance. This greatly simplifies network management, and helps in troubleshooting potential issues quickly and efficiently.

Overall, the Multi-Tech Systems MTCBA-E is a well-rounded cellular modem that combines advanced technology with robust design, making it an ideal choice for organizations looking to enhance their connectivity capabilities in a wide range of applications. Its combination of durability, security, and flexibility ensures that it meets the evolving needs of modern communication.