LSI S14037 manual Troubleshooting

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1.4 Troubleshooting

During installation, no SCSI devices are found:

Check the cable connections and the host bus adapter installation.

Ensure that all devices are powered on and terminated correctly.

Check that no devices have duplicate SCSI IDs.

Make sure INT A is assigned for the PCI slot(s) where your SCSI host adapter(s) are installed.

Make sure the SCSI device driver is installed properly.

The computer hangs or locks up when booting and the SCSI devices attached are not seen by the computer system:

Make sure that all the SCSI devices are configured at different ID numbers (the boot drive should have the lowest ID).

Make sure both ends, but only the ends, of the SCSI bus are terminated.

(DOS, OS/2) Make sure the device driver is listed in CONFIG.SYS (and loaded when booting).

The device driver does not see one of the SCSI devices:

Reboot the computer.

Make sure the SCSI devices have different ID numbers (the boot drive should have the lowest ID).

Make sure both ends, but only the ends, of the SCSI bus are terminated.

Check the cable and power connections.

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What is Covered in this Guide

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Contents User’s Guide Electromagnetic Compatibility Notices Iii Page Contents ViContents Related Publications AudienceRevision Record ViiiPreface Chapter What is Covered in this Guide SYM20810 Board Outline Installation Inserting the Host Adapter Connecting Internal Scsi Devices Internal Scsi Devices Chained Together Completing the Installation Multiple External Devices Chained Together Scsi Bus Termination Scsi Bus Termination Setting Scsi IDs Installing the Host Adapter Device Driver Software 3 OS/2 Troubleshooting Customer Feedback Reader’s Comments Excellent Good Average FairDistributors by State CaliforniaNew York Direct Sales Representatives by State Component and HAB Sales Offices and Design Resource Centers InternationalInternational Distributors