Warranty

Note: These products are designed to be installed and serviced by trained professional installation companies.

Linear LLC warrants this product to be free from defects in material and workmanship. For the term of the warranty, see the list of products below. The Warranty Expiration Date is reflected by a date code that is affixed to all of Linear’s products. This warranty extends only to wholesale customers who buy direct from Linear or through Linear’s normal distribution channels. Linear does not warrant this product to consumers. Consumers should inquire from their selling dealer as to the nature of the dealer’s warranty. There are no obligations or liabilities on the part of Linear LLC for consequential damages arising out of or in connection with use or performance of this product or other indirect damages with respect to loss of property, revenue, or profit, or cost of removal, installation or reinstallation. All implied warranties, including implied warranties for merchantability and implied warranties for fitness, are valid only until warranty expiration date as labeled on the product. This Linear LLC Warranty is in lieu of all other warranties express or implied. Some states and countries do not allow limitations or how long an implied warranty lasts or the exclusion or limitation or incidental or consequential damages, so the above exclusions may not apply. The Linear LLC warranty gives specific legal rights in addition to other rights, which may exist and vary from state to state and country to country.

All products returned for warranty service require a Return Product Authorization Number (RPA#). Contact Linear Technical Services at 1-800-421-1587 for an RPA# and other important details.

Consumers: If you have trouble locating your installing company, please contact Linear LLC at 1-800-421-1587 and we will assist you with locating a service and Installation Company.

The following warranty period applies to this set of Linear branded products.

1.Linear High Definition Video products — Two (2) years. There is no warranty offered on the batteries supplied with the IR remote Control.

The warranty is limited to repair or replacement of products returned, freight prepaid, to Linear LLC. There is NO PROVISION FOR LABOR COST OR OTHER REIMBURSEMENTS OF ANY KIND.

1.Failures due to product abuse, negligence, improper installation, improper use, and electrical surge including damage from lightning, water damage or other damage due to natural disasters are not covered by the warranty.

2.The warranty shall also be voided by any tampering with the date code, labels or other markings on the product.

3.Products that are damaged in transit to Linear LLC due to improper packaging or by the carrier (shipping company) will not be covered under the warranty. If the product was damaged or lost by the carrier, it is the sender’s responsibility to create a claim against the carrier.

4.The user is responsible for all labor costs associated with removing, reinstalling and returning the product to Linear LLC.

5.Linear LLC, at its option, will repair or replace the defective product.

6.Replacements will be made from B-Stock. If an exact replacement is not available Linear LLC, at its option will select the nearest equivalent product. The user is responsible for freight charges to Linear LLC.

7.Linear LLC will return warranted repaired or replacements by UPS Ground or an equivalent service. A customer may pay the additional costs for second day or next-day service.