LaCie FireWire 400 PCI Card • DESIGN BY SISMO | Contacting Customer Support |
User Manual | page 11 |
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5. Contacting Customer Support
Before You Contact Technical Support
✦✦ Read the manual.
✦✦ Try to isolate the problem.
If you still can’t get your LaCie PCI Card to work properly, con- tact us via the provided Web link. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand:
✦✦ Your card’s serial number ✦✦ Computer brand and model ✦✦ Operating system and version ✦✦ Amount of memory installed
✦✦ Names of CD or DVD drives installed on your computer ✦✦ Names of any other devices installed on your computer