LevelOne FBR-1403TX, FBR-1402TX manual General Problems, Internet Access

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Appendix A

Troubleshooting

A

This Appendix covers the most likely problems and their solutions.

Overview

This chapter covers some common problems that may be encountered while using the Leve- lOne Broadband Router and some possible solutions to them. If you follow the suggested steps and the LevelOne Broadband Router still does not function properly, contact your dealer for further advice.

General Problems

Problem 1: Can't connect to the LevelOne Broadband Router to configure it.

Solution 1: Check the following:

•The LevelOne Broadband Router is properly installed, LAN connec- tions are OK, and it is powered ON.

•Ensure that your PC and the LevelOne Broadband Router are on the same network segment. (If you don't have a router, this must be the case.)

•If your PC is set to "Obtain an IP Address automatically" (DHCP client), restart it.

•If your PC uses a Fixed (Static) IP address, ensure that it is using an IP Address within the range 192.168.0.2 to 192.168.0.254 and thus com- patible with the LevelOne Broadband Router's default IP Address of 192.168.0.1.

Also, the Network Mask should be set to 255.255.255.0 to match the LevelOne Broadband Router.

In Windows, you can check these settings by using Control Panel- Network to check the Properties for the TCP/IP protocol.

Internet Access

Problem 1: When I enter a URL or IP address I get a time out error.

Solution 1: A number of things could be causing this. Try the following troubleshooting steps.

•Check if other PCs work. If they do, ensure that your PCs IP settings are correct. If using a Fixed (Static) IP Address, check the Network Mask, Default gateway and DNS as well as the IP Address.

•If the PCs are configured correctly, but still not working, check the LevelOne Broadband Router. Ensure that it is connected and ON. Con- nect to it and check its settings. (If you can't connect to it, check the LAN and power connections.)

•If the LevelOne Broadband Router is configured correctly, check your Internet connection (DSL/Cable modem etc) to see that it is working

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Contents Users Guide Table of Contents FBR-1402TX FBR-1403TX Appendix B SpecificationsInternet Access Features LevelOne Broadband Router FeaturesLAN Features Advanced Internet FunctionsNetwork Printer FBR-1403TX only Package Contents Front Panel FBR-1402TX Physical DetailsPrint Error Front Panel FBR-1403TXPrint Act FBR-1402TX / FBR-1403TX Rear Panel Connect LAN Cables ProcedureChoose an Installation Site RequirementsCheck the LEDs Power UpConnect WAN Cable Connect Printer Cable FBR-1403TX onlyTo Do this Refer to OverviewPreparation Configuration ProgramUsing UPnP Using your Web BrowserIf you cant connect DSL Modems Setup WizardCommon Connection Types Cable ModemsOther Modems e.g. Broadband Wireless Big Pond AustraliaSingTel RAS Navigation & Data Input Home ScreenSubnet Mask LAN ScreenData LAN Screen IP AddressWhat Dhcp Does Using the LevelOne Broadband Routers Dhcp ServerUsing another Dhcp Server To Configure your PCs to use DhcpPassword Dialog Password ScreenWindows Clients TCP/IP Settings OverviewChecking TCP/IP Settings Windows 9x/ME Using DhcpUsing Specify an IP Address Gateway Tab Win 95/98 Windows NT4.0 TCP/IP Checking TCP/IP Settings Windows NT4.0Specify an IP Address Obtain an IP address from a Dhcp ServerWindows NT4.0 Add Gateway Windows NT4.0 DNS Network Configuration Win Checking TCP/IP Settings WindowsTCP/IP Properties Win Using a fixed IP Address Use the following IP AddressNetwork Configuration Windows XP Checking TCP/IP Settings Windows XPTCP/IP Properties Windows XP For Windows XP Internet AccessAccessing AOL For Windows 9x/ME/2000Print Port Driver Setup Printer Setup for Windows FBR-1403TX onlyPort Options ManagementInterval PortBanner RetryLPD/LPR Printing Windows NT 4.0 Server ConfigurationAdding the Printer Windows 2000 Server ConfigurationWindows 2000 Select Port Client PC Setup for LPD/LPR PrintingFixed IP Address Printing Setup on Linux FBR-1403TX onlyMacintosh Clients Linux ClientsPrinting Setup Other Unix SystemsField Data Example Status Screen OperationPrinter FBR-1403TX Only Data Status ScreenInternet SystemConnection Status PPPoE Data PPPoEConnection Connection Log Messages Connection LogMessage Description Connection Status Pptp Data PptpPptp Status Connection Status Telstra Big Pond Data Big PondConnection Status Connection Details RAS Connection Details SingTel RASData RAS Data Fixed/Dynamic IP address Connection Details Fixed/Dynamic IP AddressButtons Advanced Menu Advanced Menu ScreenSelect an Application Advanced Internet ScreenCommunication Applications Communication ApplicationsSpecial Applications Screen Special ApplicationsUsing a Special Application Data Special Applications ScreenCheckbox Name Incoming Ports Outgoing Ports Filter Strings URL FilterURL Filter Screen Data URL Filter ScreenDelete/Delete All Access ControlTo use this feature OverviewGroup Access Control ScreenData Access Control Screen GroupInternet Access Group Members Group Members ScreenData Default Schedule Screen Default Schedule ScreenAdd New Service Services ScreenData Services Screen Available ServicesDestination Access Control LogDate/Time Source IP addressRemote Management Remote ManagementData Remote Management Screen To connect from a remote PC via the InternetVirtual Servers Remote PCIP Address seen by Internet Users Properties Virtual Servers ScreenData Virtual Servers Screen ServersDefining your own Virtual Servers Connecting to the Virtual Servers Service works as followsDynamic DNS Domain Name Server Ddns Data Ddns ServiceDynamic DNS Screen Data Dynamic DNS ScreenTo perform the Firmware Upgrade Firmware UpgradeAdvanced Configuration PC Database Screen PC DatabaseGenerate Report AdministrationData PC Database Screen Known PCsPC Database Admin Data PC Database Admin ScreenPC Properties Standard Screen Update SelectedAdd as New EntryUPnP Backup DNSOptions Data Options ScreenRation Allow ConfiguAccess to be DisabledSecurity Data Security ScreenFirewall Allow Pptp OptionsRespond to Allow IPsecMail Reports Enable LogsLogs Data Logs ScreenMail Address Printer Port FBR-1403TX only Data Printer Port ScreenLogical Printers MAC Address MAC Address ScreenData MAC address Screen Static Routing Table Using this ScreenRouting Routing ScreenStatic Routing Data Routing ScreenConfiguring Other Routers on your LAN Local RouterOther Routers on the Local LAN For the LevelOne Broadband Routers Routing Table For Router As Default RouteFor Router Bs Default Route Static Routing ExampleInternet Access General ProblemsPrinting FBR-1403TX To remove an existing printer port installationLevelOne Broadband Router User Guide Appendix a Troubleshooting Model FBR-1402TX LevelOne 1 Port Broadband Router with 4 LAN FBR-1402TXFBR-1403TX

FBR-1403TX, FBR-1402TX specifications

The LevelOne FBR-1402TX and FBR-1403TX are compact and efficient solutions in the realm of networking devices, designed to meet the growing demand for reliable connectivity in both home and office environments. These products, part of LevelOne’s range of networking equipment, provide essential features that enhance data transmission and networking capabilities.

The FBR-1402TX is configured with two Fast Ethernet ports, making it an excellent choice for users needing straightforward connectivity solutions. Its robust design allows for simple installation, requiring no complex setup. This device supports auto-sensing technology, which automatically detects and adjusts the speed of connected devices, ensuring optimal performance regardless of network conditions. It also supports full duplex, which effectively doubles the bandwidth, allowing for more efficient communication between devices.

On the other hand, the FBR-1403TX extends connectivity further with three Fast Ethernet ports, catering to users who need to connect multiple devices simultaneously. This model also incorporates the same auto-sensing capabilities as the FBR-1402TX, ensuring that all connected devices operate at the best possible speed. Both devices prioritize user-friendliness, featuring a plug-and-play design that simplifies the networking experience for individuals of varying technical expertise.

In terms of technologies, both models utilize advanced networking standards such as IEEE 802.3 for Ethernet, IEEE 802.3u for Fast Ethernet, and IEEE 802.3x for flow control. This adherence to established standards guarantees compatibility with a wide range of devices, from computers to printers, enhancing the versatility of the FBR-1402TX and FBR-1403TX.

Both models are also energy-efficient, designed with low power consumption in mind, further reflecting LevelOne’s commitment to sustainability. They come with built-in status LEDs, offering instant visual feedback regarding power status and connection integrity.

In summary, the LevelOne FBR-1402TX and FBR-1403TX are versatile, efficient, and user-friendly networking solutions that cater to various connectivity needs. With their advanced features and reliable design, they serve as effective tools for enhancing network performance in both residential and small business environments. Whether a user requires a simple two-port switch or a more complex three-port option, LevelOne’s offerings provide the necessary capabilities to succeed in today’s interconnected world.
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