LaCie 1.0 user manual Does your computer or operating system support USB 2.0?

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LaCie SAFE mobile hard drive

9. Troubleshooting Your LaCie Drive

User’s Manual

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The Issue

Error messages under Mac OS 10.x.

The drive is working slowly.

The USB 2.0 drive is not running noticeably faster than a USB 1.1 drive.

Questions to Ask

Did you get an Error –50 message while copying to a FAT 32 volume?

Did you get an error message telling you that the drive has been disconnected when coming out of sleep mode?

Are other USB devices connected to the same port?

Is the drive connected to a USB 1.1 port on your computer, or to a USB 1.1 hub?

Is the drive connected to a USB 2.0 port on your computer?

Does your computer or operating system support USB 2.0?

Possible Solutions

When copying files or folders from Mac OS 10.x to a FAT 32 volume, certain characters cannot be copied. These characters include, but are not limited to:

? < > / \ :

Check your files and folders to ensure that these types of characters are not being used.

Simply ignore this message. The drive will remount to the desktop. LaCie drives conserve power by spinning down when you set your computer to sleep mode, and when the computer is “woken” from sleep, it does not give the drive enough time to spin-up from its sleep mode.

Disconnect any other USB devices and see if performance improves.

If so, it is normal that the drive runs at USB 1.1 speeds. A USB 2.0 device can only run at USB 2.0 speeds when con- nected to a USB 2.0 port or hub and controlled by the appro- priate USB 2.0 drivers.

Check to see that the USB 2.0 drivers for your Host USB

2.0port and for your USB 2.0 device have been correctly installed (see the 7.3.1. What Is USB 2.0? section for a more detailed discussion). If in doubt, uninstall the driver and then reinstall it.

See the 7.3.1. What Is USB 2.0? section for a more detailed discussion.

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Contents LaCie Safe mobile hard drive User’s Manual How To Use This Manual LaCie Safe mobile hard drive Table of Contents User’s Manual LaCie Safe mobile hard drive Table of Contents User’s Manual LaCie Safe mobile hard drive Foreword User’s Manual LaCie Safe mobile hard drive Foreword User’s Manual Health and Safety Precautions General Use PrecautionsIntroduction What Your LaCie Safe Drive Can DoUnpacking Your LaCie Safe Drive Whats Included with Your LaCie Safe DriveBefore Installing Your LaCie Safe Drive How to Use the Fingerprint SensorBeing an Administrator About Authorized Users and Rights Rules for Registering UsersConnecting Your LaCie Drive Connecting the USB Power Sharing Cable Configuring Your LaCie Safe Drive Windows desktopMac Installation 1 The confirmation dialogPage Setting Up User Names and Privileges 1 The First Use Wizard for Windows4 The user information for Windows Registering User Fingerprints 1 Begin registering a fingerprint in Windows6 Configuration complete in Windows Registering Additional Users 1 Add new user in WindowsUsing Your LaCie Safe Drive Using the Drive as a Registered UserUsing the Drive as an Administrator 1 The Welcome screen in WindowsAdding a New User Removing a User 10 Removing the last user in Windows Changing a User Profile 15 Removing a fingerprint in Windows Using Multiple Safe Drives on the Same Computer Disconnecting and Locking Your DriveHelpful Information File System FormatsMac Users Formatting And Partitioning Your LaCie Hard Drive LaCie Safe mobile hard drive User’s Manual Formatting and Partitioning Using Mac OS Page What is USB 2.0? Optimizing USB 2.0 ConnectionsData Transfers Frequently Asked Questions FAQ Page Troubleshooting Your LaCie Drive Questions to AskCables and try the other troubleshooting solutions listed Does your computer or operating system support USB 2.0? Page Troubleshooting the Fingerprint Sensor Contacting Customer Support LaCie Technical Support Warranty Glossary LaCie Safe mobile hard drive Glossary User’s Manual LaCie Safe mobile hard drive Glossary User’s Manual LaCie Safe mobile hard drive Glossary User’s Manual

1.0 specifications

LaCie 1.0 is a cutting-edge external hard drive that caters to the needs of both professionals and casual users, offering high-capacity storage options that prioritize speed, durability, and design. Known for its reliability, LaCie has established a reputation for producing premium storage solutions, and LaCie 1.0 continues this tradition.

One of the standout features of LaCie 1.0 is its impressive storage capacity. With options typically ranging from 1TB to 5TB, users can efficiently store large files, including high-resolution photos, videos, and extensive databases. This makes it ideal for photographers, videographers, and content creators who require ample space to manage their workloads.

LaCie 1.0 employs USB 3.0 technology, which significantly enhances data transfer speeds. Users can enjoy transfer rates up to 5 Gbps, allowing for quick file backups and retrievals. This feature is particularly beneficial for users who frequently move large files, as it reduces downtime and enhances workflow efficiency. For added versatility, LaCie 1.0 is generally backward compatible with USB 2.0, ensuring that older systems can still benefit from its capabilities.

Durability is another key area where the LaCie 1.0 shines. The drive is designed to withstand everyday impacts and potential falls, making it suitable for on-the-go usage. Its rugged casing protects sensitive components, allowing users to travel with confidence, knowing their data is secure.

In addition to its physical robustness, LaCie 1.0 often includes software solutions that facilitate data protection and management. With built-in backup options and encryption features, users can ensure their data is safe from unauthorized access and mitigate risks of data loss.

Design-wise, LaCie 1.0 stands out with its aesthetic appeal. The sleek and modern design complements professional workspaces, while the compact form allows easy transport. Its user-friendly interface makes it accessible for individuals of all skill levels.

In summary, LaCie 1.0 is a formidable solution for external storage needs, blending high-capacity options, rapid data transfer speeds, robust durability, and elegant design. Whether for professional or personal use, it meets the demanding needs of data-intensive industries while providing a reliable and stylish storage solution for everyday users.