Troubleshooting the Fingerprint Sensor

LaCie SAFE mobile hard drive	10. Troubleshooting the Fingerprint Sensor
User’s Manual	page 43

10. Troubleshooting the Fingerprint Sensor

In the event that your LaCie SAFE mobile hard drive's fingerprint sensor does not recognize you as an authorized user, please refer to the following checklist to find out where the problem is coming from. If you have gone through all of the points on the checklist and the fingerprint sensor still does not recognize, please have a look at the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available.

If you need further assistance, please contact your LaCie reseller or LaCie Technical Support. See section 11. Contacting Cus- tomer Support for details.

If you are having problems with your LaCie SAFE Hard Drive, see section 8 Troubleshooting the Drive.

User's Manual Updates

LaCie is constantly striving to give you the most up-to-date, comprehensive User’s Manuals available on the market. It is our goal to provide you with a friendly, easy-to-use format that will help you quickly install and utilize the many functions of your new device.

If your User's Manual does not reflect the configurations of the product that you purchased, please check our Web site for the most current version available.

Try the following things if the fingerprint sensor does not recognize you:

•Make sure the front of the drive is facing you.

•Make sure your finger is positioned properly. It should be flat and resting entirely on the sensor surface so that it touches the metal plate around the sensor itself.

•Try using the other registered finger.

•Try keeping your finger on the sensor for a longer period of time.

•Clean the sensor with a dry tissue or cloth.

•If you have dry skin, try touching your finger to your forehead or the side of your nose and then placing your finger on the sensor.

•If you have moist skin, try rubbing your finger on your slacks or shirt sleeve and then place your finger on the unit.

•Disconnect and then reconnect the drive.

1.0 specifications

LaCie 1.0 is a cutting-edge external hard drive that caters to the needs of both professionals and casual users, offering high-capacity storage options that prioritize speed, durability, and design. Known for its reliability, LaCie has established a reputation for producing premium storage solutions, and LaCie 1.0 continues this tradition.

One of the standout features of LaCie 1.0 is its impressive storage capacity. With options typically ranging from 1TB to 5TB, users can efficiently store large files, including high-resolution photos, videos, and extensive databases. This makes it ideal for photographers, videographers, and content creators who require ample space to manage their workloads.

LaCie 1.0 employs USB 3.0 technology, which significantly enhances data transfer speeds. Users can enjoy transfer rates up to 5 Gbps, allowing for quick file backups and retrievals. This feature is particularly beneficial for users who frequently move large files, as it reduces downtime and enhances workflow efficiency. For added versatility, LaCie 1.0 is generally backward compatible with USB 2.0, ensuring that older systems can still benefit from its capabilities.

Durability is another key area where the LaCie 1.0 shines. The drive is designed to withstand everyday impacts and potential falls, making it suitable for on-the-go usage. Its rugged casing protects sensitive components, allowing users to travel with confidence, knowing their data is secure.

In addition to its physical robustness, LaCie 1.0 often includes software solutions that facilitate data protection and management. With built-in backup options and encryption features, users can ensure their data is safe from unauthorized access and mitigate risks of data loss.

Design-wise, LaCie 1.0 stands out with its aesthetic appeal. The sleek and modern design complements professional workspaces, while the compact form allows easy transport. Its user-friendly interface makes it accessible for individuals of all skill levels.

In summary, LaCie 1.0 is a formidable solution for external storage needs, blending high-capacity options, rapid data transfer speeds, robust durability, and elegant design. Whether for professional or personal use, it meets the demanding needs of data-intensive industries while providing a reliable and stylish storage solution for everyday users.