Revision History, Opening a Case with Jtac

Requesting Technical Support

■Find CSC offerings: http://www.juniper.net/customers/support/

■Search for known bugs: http://www2.juniper.net/kb/

■Find product documentation: http://www.juniper.net/techpubs/

■Find solutions and answer questions using our Knowledge Base: http://kb.juniper.net/

■Download the latest versions of software and review release notes: http://www.juniper.net/customers/csc/software/

■Search technical bulletins for relevant hardware and software notifications: https://www.juniper.net/alerts/

■Join and participate in the Juniper Networks Community Forum: http://www.juniper.net/company/communities/

■Open a case online in the CSC Case Manager: http://www.juniper.net/cm/

To verify service entitlement by product serial number, use our Serial Number Entitlement (SNE) Tool located at https://tools.juniper.net/SerialNumberEntitlementSearch/

Opening a Case with JTAC

You can open a case with JTAC on the Web or by telephone.

■Use the Case Manager tool in the CSC at http://www.juniper.net/cm/ .

■Call 1-888-314-JTAC (1-888-314-5822 toll-free in the USA, Canada, and Mexico).

For international or direct-dial options in countries without toll-free numbers, visit us at http://www.juniper.net/support/requesting-support.html.

Revision History

13 February 2008—530-022145-01 Revision 1. Added the MX240 Router

12 September 2007—530-020797-01 Revision 1.

Juniper Networks, the Juniper Networks logo, NetScreen, and ScreenOS are registered trademarks of Juniper Networks, Inc. in the United States and other countries. JUNOS and JUNOSe are trademarks of Juniper Networks, Inc. All other trademarks, service marks, registered trademarks, or registered service marks are the property of their respective owners.

Juniper Networks assumes no responsibility for any inaccuracies in this document. Juniper Networks reserves the right to change, modify, transfer, or otherwise revise this publication without notice.

Products made or sold by Juniper Networks or components thereof might be covered by one or more of the following patents that are owned by or licensed to Juniper Networks: U.S. Patent Nos. 5,473,599, 5,905,725, 5,909,440, 6,192,051, 6,333,650, 6,359,479, 6,406,312, 6,429,706, 6,459,579, 6,493,347, 6,538,518, 6,538,899, 6,552,918, 6,567,902, 6,578,186, and 6,590,785.

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