GarrettCom CSG14U manual When Calling for Assistance

Page 77

CSG14 Series Gigabit Converter Switch

Installation and User Guide (05/09)

not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the Magnum CSG14 Series Switch and its associated

cables are functioning properly.

5.If the problem continues after completing Step 4 above, contact your supplier of the Magnum CSG14 Series 10/100/1000 Mb/s Switch unit or if unknown, contact GarrettCom, Inc by fax, phone or email (support@garrettcom.com) for assistance.

5.2When Calling for Assistance

Please be prepared to provide the following information.

1.A complete description of the problem, including the following points:

a.The nature and duration of the problem;

b.Situations when the problem occurs;

c.The components involved in the problem;

d.Any particular application that, when used, appears to create the problem;

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Contents Magnum CSG14 Gigabit Converter Switches 84-00102Z Rev. G Www . GarrettCom . com Iii Electrical Safety requirements GarrettCom, Inc Specifications Operation Troubleshooting Network Standards Ports Performance100BASE-TX CAT 5 UTP Maximum Ethernet Segment or Domain LengthsCold Start Storage TemperatureOperating Environment Cooling Method PackagingFactory Floor H Ratings -25 to 60C Power SupplyWww . GarrettCom . com Port Connectors CSG14UH / CSG14UP Port Connectors CSG14H / CSG14PSwitches CSG14UH / CSG14UP Switches CSG14H / CSG14PEnd with Ports Agency Approvals and Standards Compliance Mounting optionsCSG14H Hardened Model for 1000Mb fiber Summary of models and descriptionsCSG14P Premium Model for 1000Mb fiber CSG14UH Hardened Model for 1000Mb fiber CSG14UP Premium Model for 1000Mb fiber Fiber Port Connectors CSG14UH / CSG14UP Inspecting the Package and the Product Product Description 1 CSG14H / CSG14P Product Description Www . GarrettCom . com Www . GarrettCom . com CSG14H with 1000Mb SC connector CSG14P with 1000Mb LC connector Www . GarrettCom . com 2 CSG14UH / CSG14UP Product Description Www . GarrettCom . com Www . GarrettCom . com CSG14UH with two SFP slots CSG14UP with two SFP slots Www . GarrettCom . com Frame Buffering and Latency Www . GarrettCom . com Www . GarrettCom . com „ Reduces Network Costs and provide economical solution „ Rugged metal case, Industrial grade „ Mdix ports to eliminate cross-over cable while cascading Applications for CSG14 Series Converter Switches Www . GarrettCom . com Example 1 Indoor Office CSG14H Www . GarrettCom . com Example 2 CSG14H Www . GarrettCom . com Example 3 CSG14P Www . GarrettCom . com Example 4 CSG14U Drop & Add capability Locating the Converter Switch Unit Www . GarrettCom . com MC14-TRAY for Rack Mounting of CSG14 Series Switches Www . GarrettCom . com Www . GarrettCom . com Magnum CSG14H is shown alongside the DIN-Rail-MC2 bracket DIN-Rail mounting option The Magnum CSG14HR48VDC Power Requirements for CSG14 Series SwitchesPowering the CSG14 with 12V, 24V or -48VDC power input Input Voltage DC Power Terminals +, -, gndInput current CSG14 Series, DC-powered, -48, 24 and 12VDC InstallationGND can be hooked up at the last Ieee Standard Connecting Ethernet MediaMedia 100BASE-FX Connecting Fiber Optic LC-type, Small Form factor SFF Connecting Single-Mode Fiber Optic Connecting Fiber Optic SC-type, Snap-InInstalling LC-type SFP module,Small Form Pluggable SFP Power Budget Calculations for CSG14 Series, Fiber Media Km, fdx Connections to NICs which support Auto-Negotiation Triple-Speed Functionality, and Switching Switching, Address Learning Switching, Filtering and ForwardingAuto-cross MDIX, Auto-negotiation and Speed-sensing Dual LEDs, Top-front and in End with ports LED Description Troubleshooting Before Calling for Assistance When Calling for Assistance Www . GarrettCom . com Return Material Authorization RMA Procedure No Problem Found Shipping and Packaging Information Appendix a Warranty Information
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