CSG14 Series Gigabit Converter Switch | Installation and User Guide (05/09) |
not the problem is corrected. If not, go to Step 5 below. If the problem is corrected, the Magnum CSG14 Series Switch and its associated
cables are functioning properly.
5.If the problem continues after completing Step 4 above, contact your supplier of the Magnum CSG14 Series 10/100/1000 Mb/s Switch unit or if unknown, contact GarrettCom, Inc by fax, phone or email (support@garrettcom.com) for assistance.
5.2When Calling for Assistance
Please be prepared to provide the following information.
1.A complete description of the problem, including the following points:
a.The nature and duration of the problem;
b.Situations when the problem occurs;
c.The components involved in the problem;
d.Any particular application that, when used, appears to create the problem;
www . GarrettCom . com
68