GE 1000 VA, 700, 350, 500 manual Troubleshooting, Problem Possible Cause Solution

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GE Digital EnergyML Series

6 - Troubleshooting

Whenever a malfunction occurs, first check external factors (e.g. connections, temperature, humidity or load) to determine whether the problem is caused by the unit itself or by its environment. Subsequently check the input fuse: it may be blown. If so: replace the fuse (see 5.2) and be sure that the UPS is not overloaded.

The following chart is a simple troubleshooting checklist only. If the suggested solution does not succeed, or if the information is insufficient to solve the problem, please contact your dealer or consult www.gedigitalenergy.com.

 

PROBLEM

 

 

POSSIBLE CAUSE

 

 

SOLUTION

 

 

Blown input fuse

 

 

Output overload

 

 

Reduce load, replace fuse

 

 

 

 

 

 

 

 

 

 

 

 

 

 

System failure

 

 

Please contact your dealer or

 

 

 

 

 

 

 

 

consult www.gedigitalenergy.com

 

 

No output voltage during self

 

 

System failure

 

 

Please contact your dealer or

 

 

test (3.2.2)

 

 

 

 

 

consult www.gedigitalenergy.com

 

 

Only battery start possible

 

Blown input fuse

 

See above

 

 

 

 

 

 

 

 

 

 

 

No communication between

 

 

Computer interface problem

 

 

Check interface cable and

 

 

computer and UPS

 

 

 

 

 

attached computer.

 

 

UPS operates on battery

 

 

Blown input fuse

 

 

See above

 

 

though mains is present

 

 

 

 

 

 

 

 

 

 

Very high, low or distorted

 

 

Check mains voltage, contact

 

 

 

 

 

 

 

 

 

 

 

 

mains voltage

 

 

qualified electrician

 

 

 

 

 

 

 

 

 

 

 

Continuously sounding

 

 

UPS overload

 

 

Reduce load

 

 

buzzer

 

 

 

 

 

 

 

 

mains present

 

 

 

 

 

 

 

 

Continuously sounding

 

 

UPS overload in battery mode

 

 

Reduce load

 

 

buzzer

 

 

 

 

 

 

 

 

mains not present

 

 

 

 

 

 

 

 

UPS does not provide the

 

 

Weak battery: recent outage or

 

 

Charge the battery. If the battery is

 

 

expected back-up time, no

 

 

worn out battery

 

 

near the end of its service life,

 

 

alarm ‘replace battery’

 

 

 

 

 

consider replacing the battery

 

 

 

 

 

 

 

 

even if the ‘replace battery’ alarm

 

 

 

 

 

 

 

 

is not yet active.

 

 

Blinking LED ‘BAT’,

 

 

Battery test just after

 

 

Allow the UPS to recharge the

 

 

intermittent buzzer

 

 

installation or mains failure

 

 

batteries

 

 

 

 

 

Weak battery

 

 

Read 5.3

 

 

 

 

 

 

 

 

 

 

UPS output switches OFF

 

Battery depleted during mains

 

 

Wait until mains returns

 

 

 

 

 

failure: end of runtime

 

 

 

 

 

 

 

 

Load is less than 5% of rated

 

 

Wait until mains returns

 

 

 

 

 

output and no mains power is

 

 

 

 

 

 

 

 

present (no-load shutdown

 

 

 

 

 

 

 

 

function is active)

 

 

 

 

 

 

 

 

Load is more than 150% of

 

 

Reduce load

 

 

 

 

 

rated output

 

 

 

 

 

 

 

 

 

 

 

 

 

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DE ML Series: user manual 1.1 (GB)

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Contents Digital Energy ML Series Digital Energy ML Series Introduction InstallationInstallation Procedure Operation Start-upUse Normal Operation Use Status and Alarm Indications Charger onNormal operation Communication General MaintenanceFuses BatteriesProblem Possible Cause Solution TroubleshootingInput Specifications

1000 VA, 500, 700, 350 specifications

The GE uninterruptible power supply (UPS) series, encompassing models of 350 VA, 500 VA, 700 VA, and 1000 VA, represents a reliable solution for ensuring continuous power flow in various applications. These units are particularly designed for small to medium-sized businesses, ensuring that critical electronic devices remain operational during power outages or fluctuations.

One of the main features of the GE UPS series is its robust design, which focuses on delivering high performance and reliability. Each model is equipped with a microprocessor-controlled system that guarantees precise voltage regulation, protecting connected equipment from surges, sags, and electrical interference. This technology enhances the overall energy efficiency of the devices, reducing operational costs and promoting a sustainable approach to energy use.

The GE UPS models boast compact and lightweight designs that make them suitable for various environments, including offices, retail spaces, and medical facilities. Each unit is equipped with multiple output connections, ensuring that a diverse range of equipment can be connected simultaneously. With their user-friendly interfaces, these UPS systems allow for easy monitoring of power status, battery health, and load capacity, providing essential feedback for users.

Battery technology is another hallmark of the GE series. These UPS systems utilize maintenance-free sealed lead-acid batteries, offering long runtimes and reliability. Many units come with advanced battery management systems that optimize charging cycles and prolong battery life, ensuring users can depend on them over extended periods.

Moreover, the GE UPS series features an array of safety measures, including overload protection, short-circuit protection, and automatic voltage regulation. These characteristics not only safeguard connected devices against potential electrical faults but also enhance the overall durability of the UPS itself.

In conclusion, the GE 350, 500, 700, and 1000 VA UPS models are characterized by their versatility, efficiency, and reliability. They cater to the demands of various electronic setups, providing essential backup power while protecting sensitive equipment from electrical inconsistencies. With their thoughtful engineering and the incorporation of advanced technologies, GE UPS systems stand out as dependable partners for businesses seeking uninterrupted power supply solutions.