7. TROUBLESHOOTING
If a problem persists even after applying the suggested remedies, contact an EIZO dealer.
●No picture problems → See No.1 ~ No.2
●Imaging problems → See No.3 ~ No.14
●Other problems → See No.15 ~ No.19
●USB problems → See No.20 ~ No.21
Problems
1. No picture
●Indicator status: Off
●Indicator status: Blue
●Indicator status: Yellow
2.Error messages shown below will remain on the screen for 40 seconds.
●Whenever an error signal message appears, the signal frequency will be displayed in red.
(Example)
Points to check with Possible Solutions
●Check that the power cord is correctly connected. If the problem persists, turn off the monitor power for a few minutes, then turn it back on and try again.
●Try touching the Power switch.
● Check the "Brightness" setting.
●Switch the signal input by pressing the Input Signal Selection switch on the front control panel.
●Try touching a key on the keyboard, or clicking the mouse .
These messages appear when the signal is not inputted correctly, even if the monitor functions properly.
●When the image is displayed correctly after a short time, there is no problem with the monitor. (Some PCs do not output the signal soon after powering on.)
●Check that the PC is turned ON.
●Check that the signal cable is properly connected to the PC or graphics board.
●Switch the signal input by touching the Input Signal Selection switch on the control panel.
●Use the graphics board's utility software to change the frequency setting. (Refer to the manual of the graphics board.)