Escient SE-80 user manual Warranty Information

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WARRANTY INFORMATION

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

Twelve (12) months service, parts and labor.

Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

24-hour email response from the Escient Support Website.

Software maintenance updates provided via a broadband or dial-up Internet connections.

Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

The product was not purchased through an approved Escient Dealer.

Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

Damage caused to the product as a result of improper shipping or installation.

Any problems related to the use of the product which is not a direct problem with the product.

Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ SE-80 User’s Manual

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Contents SE-80 USER’S Manual Testing a Broadband Connection Thank YOUTesting the Your Connection View By Artist View By Title View By Song View By CoverFireball Music Backup Fireball Music Restore SpecificationsID3 Tag Support Central DistributedAbout this Manual Record Your Serial Number FireBall SE-80 User’s Manual FireBall SE-80 User’s Manual Warranty Information FireBall SE-80 User’s Manual Escient Privacy Policy FireBall SE-80 User’s Manual Power States Please wait. This may take several minutesDigital Audio Optical OUT Analog Audio OUT Video OUT EthernetFireBall SE-80 User’s Manual Entering Numeric Entry Mode FireBall SE-80 User’s Manual Audio Outputs Video Outputs Ethernet Connections FireBall SE-80 User’s Manual Registration Getting Music Into Fireball Recording from the Internal CD Internet System RequirementsImporting from a PC Importing from a Mac FireBall SE-80 User’s Manual Erasing a CD-RW Disc Browsing Your Music Library FireBall SE-80 User’s Manual View By Artist Changing the Current Play Mode Viewing by Genre Listening to Internet Radio Playing the Current Station Creating Playlists Creating Groups Select the Save button to save the new station Updating the Internet Radio Stations List Editing Disc Info Editing Track Names FireBall SE-80 User’s Manual FireBall SE-80 User’s Manual Selecting an Existing Cover Editing Radio Information FireBall SE-80 User’s Manual Editing Groups Deleting Music Deleting Playlists Deleting Groups Creating a Custom MIX CD FireBall SE-80 User’s Manual Duplicating a CD Activation Idle Time Retail Demo Mode Photo Screen Saver Mode Setting Your Time Zone Customizable User Interface Enabling Password Protection Network Ethernet Settings FireBall SE-80 User’s Manual Setting the Fireball Server Settings Peer to Peer Music Sharing FireBall SE-80 User’s Manual Setting the Disc Insert Preferences Video Format FireBall SE-80 User’s Manual Adjusting your TV’s Brightness Adjusting your TV’s Contrast Adjusting your TV’s Sharpness Adjusting your TV’s Color and Tint IR Remote Control Direct Access Codes Function Multi-Key Combinations Correct under Setup FireBall FireBall SE-80 User’s Manual Getting Information about Your Fireball Restarting the System Updating the Software Setting UP the Fireball WEB Server Using the WEB User InterfaceRemote Control Mode instead of Streaming Client Mode Fireball Music Backup ID3 Tag Support Servers ClientsLocating the Fireball Clients and Servers CentralDistributed Networking Configuring a Fireball ServerConfiguring a Fireball Client Escient Technical Support Network Problems Manual Software Update ChecksVideo Specifications NtscFireBall SE-80 User’s Manual