Escient SE-80 user manual Network Problems, Manual Software Update Checks

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TROUBLESHOOTING

NETWORK PROBLEMS

If you experience problems registering a FireBall or connecting to the Internet to lookup disc information, try these possible fixes before calling Escient Tech Support:

•Make sure that your FireBall is properly connected to your home network and that all cables are in working order.

•FireBall communicates using TCP/IP and UDP over Ethernet networks using ports 80, 443, and 1755. If you have a router installed on your network, make sure that these ports are open for TCP and UDP.

•If Dynamic TCP/IP addressing fails, check your router to make sure that it is configured to assign dynamic IP addresses via DHCP and try rebooting your router.

•If DHCP addressing still isn’t working, try using static IP addresses. The Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of the IP address space for private networks: 10.0.0.0 - 10.255.255.255, 172.16.0.0 - 172.31.255.255, and 192.168.0.0 - 192.168.255.255. Note that the first block is nothing but a single class A network number, while the second block is a set of 16 contiguous class B network numbers, and the third block is a set of 255 contiguous class C network numbers. The complete RFC 1918 can be found via FTP on http://nic.ddn.mil

•Crestron, AMX, or other third party controllers capable of controlling the FireBall over Ethernet use port 251. Make sure your router has port 251 open if you plan on using two-way control over Ethernet.

SOFTWARE UPDATE PROBLEMS

Manual Software Update Checks

Software Updates are automatically checked once a week starting on the day of the week your FireBall was first registered. You can manually check for a software update by accessing the Software Update menu found under the Setup/Utilities Menu.

RECORDING PROBLEMS

Audio vs. Data CDs

FireBall requires Royalty paid blank media when recording audio CDs. Blank CDs marked with “Data” can not be used when creating Red Book audio CDs. You must purchase and use blank media marked as “Audio” or Music” CDs.

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FireBall™ SE-80 User’s Manual

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Contents SE-80 USER’S Manual Testing a Broadband Connection Thank YOUTesting the Your Connection View By Artist View By Title View By Song View By CoverID3 Tag Support Fireball Music Backup Fireball Music RestoreSpecifications Central DistributedAbout this Manual Record Your Serial Number FireBall SE-80 User’s Manual FireBall SE-80 User’s Manual Warranty Information FireBall SE-80 User’s Manual Escient Privacy Policy FireBall SE-80 User’s Manual Power States Please wait. This may take several minutesDigital Audio Optical OUT Analog Audio OUT Video OUT EthernetFireBall SE-80 User’s Manual Entering Numeric Entry Mode FireBall SE-80 User’s Manual Audio Outputs Video Outputs Ethernet Connections FireBall SE-80 User’s Manual Registration Getting Music Into Fireball Recording from the Internal CD Internet System RequirementsImporting from a PC Importing from a Mac FireBall SE-80 User’s Manual Erasing a CD-RW Disc Browsing Your Music Library FireBall SE-80 User’s Manual View By Artist Changing the Current Play Mode Viewing by Genre Listening to Internet Radio Playing the Current Station Creating Playlists Creating Groups Select the Save button to save the new station Updating the Internet Radio Stations List Editing Disc Info Editing Track Names FireBall SE-80 User’s Manual FireBall SE-80 User’s Manual Selecting an Existing Cover Editing Radio Information FireBall SE-80 User’s Manual Editing Groups Deleting Music Deleting Playlists Deleting Groups Creating a Custom MIX CD FireBall SE-80 User’s Manual Duplicating a CD Activation Idle Time Retail Demo Mode Photo Screen Saver Mode Setting Your Time Zone Customizable User Interface Enabling Password Protection Network Ethernet Settings FireBall SE-80 User’s Manual Setting the Fireball Server Settings Peer to Peer Music Sharing FireBall SE-80 User’s Manual Setting the Disc Insert Preferences Video Format FireBall SE-80 User’s Manual Adjusting your TV’s Brightness Adjusting your TV’s Contrast Adjusting your TV’s Sharpness Adjusting your TV’s Color and Tint IR Remote Control Direct Access Codes Function Multi-Key Combinations Correct under Setup FireBall FireBall SE-80 User’s Manual Getting Information about Your Fireball Restarting the System Updating the Software Setting UP the Fireball WEB Server Using the WEB User InterfaceRemote Control Mode instead of Streaming Client Mode Fireball Music Backup ID3 Tag Support Servers ClientsLocating the Fireball Clients and Servers CentralDistributed Configuring a Fireball Server Configuring a Fireball ClientNetworking Escient Technical Support Network Problems Manual Software Update ChecksVideo Specifications NtscFireBall SE-80 User’s Manual