Enterasys Networks ENTERASYS ATX manual Getting Help, Using On-line Help

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Introduction

The command buttons, for example , call up a menu listing the windows, screens, or commands available for that topic.

Any menu topic followed by ... (three dots) — for example Statistics... — calls up a window or screen associated with that topic.

Getting Help

This section describes two different methods of getting help for questions or concerns you may have while using NetSight Element Manager.

Using On-line Help

You can use the ATX Chassis window Help buttons to obtain information speciﬁc to the device. When you click on a Help button, a window will appear which contains context-sensitive on-screen documentation that will assist you in the use of the windows and their associated command and menu options. Note that if a Help button is grayed out, on-line help has not yet been implemented for the associated window.

From the Help menu accessed from the Module View window menu bar, you can access on-line Help speciﬁc to the Module View, as well as bring up the Chassis Manager window for reference. Refer to Chapter 2 for information on the Module View and Chassis Manager windows.

NOTE

All of the NetSight Element Manager help windows use the standard Microsoft Windows help facility; if you are unfamiliar with this feature of Windows, you can select Help — >How to Use Help from the Program Manager window, or consult your Microsoft Windows User’s Guide.

Getting Help from the Global Technical Assistance Center

If you need technical support related to NetSight Element Manager, please contact the Global Call Center via one of the following methods:

By phone:	(603) 332-9400
	24 hours a day, 365 days a year
By fax:	(603) 337-3075
	24 hours a day, 365 days a year
By mail:	Enterasys Networks
	Technical Support
	35 Industria Way
	Rochester, NH 03867
By e- mail:	support@enterasys.com

Getting Help

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Contents ATX User’s Guide Page Virus Disclaimer Page Restricted Rights Notice Page Contents Chapter Using ATX Port Filtering Chapter Using ATX TrunkingChapter Workgroup Conﬁguration Chapter ATX Port MirroringIntroduction Related Manuals Using the ATX Switch User’s GuideSoftware Conventions Common ATX Switch Window FieldsUsing Window Buttons Getting Help Using On-line HelpGetting Help from the Global Technical Assistance Center Login ATX Switch Chassis View Viewing Chassis Information ATX Switch Chassis ViewConnection Status Front Panel InformationPort Status Menu Structure Boot PromFirmware Port Status Menu Device MenuHelp Menu Utilities MenuPPE Module Menu Module Menu Port Status DisplaysPPE Port Menu Port MenuStatus Selecting a Port Status ViewPort Status Color Codes Viewing Hardware Types Chassis Manager WindowInterface Description Module Type Text BoxesIPX Routing Managing the HubSelecting the Frame Type for a Port Conﬁguring IPX Routing on a portIP Conﬁg/Routing window IP RoutingIndex Port Conﬁguring the IP Address TableIP Mask Conﬁguring IP Routing on a PortBroadcast Protection Port ConﬁgurationBridge Port Conﬁguration Local SwitchingRing Speed 11. Bridge Conﬁguration window Setting the Bridge ModeSource Route Conﬁguration Transmitting BPDUsRing Number Bridge NumberToken Ring Translation Setting the Spanning Tree Explorer ModeIPX Source Route IPX FramingARP Translate ARP Source Route Netbios Source RouteTo set the Token Ring Translation Parameters Viewing I/F Summary Information Using the Find Source Address FeatureLogical Status IndexRaw Counts Interface Performance Statistics/Bar GraphsViewing Interface Detail RateAddress DescriptionUnicast Non-UnicastMaking Sense of Detail Statistics Enabling and Disabling Ports Administratively Enabling and Disabling PortsATX Switch Chassis View Managing the Hub Using ATX Trunking State Port Trunking WindowRmt Bridge Id Last ErrorRmt IP Address Link Ordinal Enabling and Disabling TrunkingLink Count Last ChangeUsing ATX Trunking Using ATX Trunking Port Trunking Window Using ATX Port Filtering Using ATX Port Filtering Id Identiﬁer Port Filters Table InformationPseudo ProtocolEditing the Port Filters Table Adding a New Filter Using ATX Port Filtering Using ATX Port Filtering Using ATX Port Filtering Using ATX Port Filtering Deleting a Port Filter Viewing Filter StatisticsLast Frame Address PacketsWorkgroup Conﬁguration Workgroup Conﬁguration Virtual Workgroups Window Total Conﬁguring a WorkgroupDeleting a Workgroup Workgroup Conﬁguration Conﬁguring a Workgroup ATX Port Mirroring ATX Port Mirroring Port Mirroring WindowConﬁguring Port Mirroring If the ports being mirrored are remote From the device where the mirrored ports are locatedFrom the device where the diagnostic port is located ATX Port Mirroring Port Mirroring Window IPX Routing Tables IPX Interface IPX StatisticsPort# IPX NetworkIPX Route Next Hop Hop CountAge Tick CountSocket NodeIDIPX Routing Tables Index Index-2 Index-3 Index Index-4