CyberPower Systems UP425 user manual Exclusive Remedies Under Limited Warranty

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NOTE: Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

To be covered you must still be the owner of the Product at the time of the failure that results in the claim made under this Limited Warranty.

Exclusive Remedies Under Limited Warranty.

Your exclusive remedy and CyberPower's' sole obligations are as follows for the Product:

If (a) the CyberPower Product you purchased and still own is defective in material or workmanship under this Limited Warranty or any applicable warranty imposed by law, and

(b)all Limited Warranty requirements have been met, CyberPower will repair or replace the Product if it proves to be defective in material or workmanship during the Warranty Period.

Making a Limited Warranty Claim.

To make a Limited Warranty claim on a Product, you must do the following:

1.Complete and return the CyberPower Warranty Registration Card, or provide reasonable proof of purchase (for example, a sales receipt) that establishes you as the Initial Customer (the original end-user consumer purchaser) of the Product and prove that the Product was purchased within three (3) years of the event for which you want to make a claim for warranty service.

2.Call CyberPower at (952) 403-9500 or (877) 297-6937 (toll free), write to CyberPower at 5555 12th Ave. East, Suite 110, Shakopee, MN 55379, or e-mail CyberPower at claims@cyberpowersystems.com, within ten (10) days of the event for which you want to make a claim.

3.When you contact CyberPower, identify the Product, the Purchase Date, and request Return Materials Authorization (RMA) information from CyberPower.

4.Pack and ship the Product to CyberPower as instructed in your RMA. Show the RMA code on the shipping label or include it with the Product. You MUST prepay all shipping costs and you are responsible for packaging and shipment.

CyberPower will inspect and examine the Product within ten (10) days of receipt. If the Product is not as warranted, CyberPower will repair or replace the Product and return it to you at CyberPower's expense, or, if CyberPower is unable to or decides not to repair or replace the Product (if defective) within a reasonable time, CyberPower will refund to you the full purchase price you paid for the Product (purchase receipt showing price paid is required).

POWER CONTROL GUARANTEE

If you are the Initial Purchaser and the Product is still covered by the Limited Warranty, the Power Control Guarantee provides protection for damage to equipment connected to the Product ("Connected Equipment"), subject to certain terms and limitations.

The Power Control Guarantee is not "first dollar" coverage. CyberPower's obligation is reduced by any amounts that Initial Customer is entitled to recover from other sources regarding the Connected Equipment, including insurance, other warranty, or extended warranty coverage, whether or not the Initial Customer makes a claim for recovery, including but not limited to a claim under any applicable insurance, other warranty, or extended warranty.

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Contents User’s Manual Utility Series UPS UP425 Table of Contents Important Safety Warnings Installing Your UPS System Basic OperationPower Switch Troubleshooting Problem Possible Cause SolutionTechnical Specifications Model UP425Definitions for Illuminated LED Indicators BreakerLimited Warranty and Power Control Guarantee Registration Limited WarrantyExclusive Remedies Under Limited Warranty Making a Limited Warranty ClaimMaking a Power Control Guarantee Claim CyberPower’s Duties Exclusion of Consequential and Other Damages