Univex Wireless Headset System Additional Information and Support, Still having problems?

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Additional Information and Support

Additional Information

Additional Information including an Interactive Quick Start Guide, Product Information and Accessories including the

HL10 Automatic Handset Lifter and Online Indicator Light can be found at www.plantronics.com/ SupraPlusWireless.

Telephone Support

Telephone Tech Support at

800-544-4660 Ext. 5538

(Sunday 3:00 PM to Friday 5:00 PM, PST).

Online Technical Support

www.plantronics.com/support

Knowledge Base FAQs

Live Chat with a Support Technician Email Support

Product Compatibility Guide Product Manuals

(including all available language versions) Service

Product Registration

Plantronics Limited Warranty

•This warranty covers defects in materials and workmanship of products manufactured, sold or certified by Plantronics which were purchased and used in the United States.

•This warranty lasts for one year from the date of purchase of the products.

•This warranty extends to you only if you are the end user with the original purchase receipt.

•We will, at our option, repair or replace the products that do not conform to the warranty.

We may use functionally equivalent reconditioned/refurbished/remanufactured/pre-owned or new products or parts.

•To obtain service in the U.S., contact Plantronics at 800-544-4660 Ext. 5538.

•THIS IS PLANTRONICS COMPLETE WARRANTY FOR THE PRODUCT.

•This warranty gives you specific legal rights, and you may also have other rights that vary from state to state. Please contact your dealer or our service center for the full details of our limited war- ranty, including items not covered by this limited warranty.

Maintenance

•Always unplug the Headset Base from the telephone and the Base Power Adapter from the power source before cleaning.

•Clean the equipment with a damp (not wet) cloth.

•Do not use solvents or other cleaning agents.

Battery replacement

The custom battery supplied in your headset should last 2–3 years. When talk time decreases significantly, the battery may need replacing. Please call Plantronics at 800-544-4660 Ext. 5538 to order a new one.

Still having problems?

Given the hundreds of different types of phones, it’s possible a trick or two may be needed to make the SupraPlus Wireless System work with your desk phone. For further help:

•For the product knowledge base and instant live chat with Technical Support: www.plantronics.com/support

•For the Plantronics Technical Support Center (open from Sunday 3:00 PM to Friday 5:00 PM PST, except major U.S. holidays): 800-544-4660 Ext. 5538

Questions? For fast, efficient Technical Support call: 800-544-4660 Ext. 5538 15

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Contents Easy Steps Plantronics Supraplus Wireless Package Contents Adjust the Mouthpiece Adjust the Headband2CONNECT Base to Desk Phone Configuration aHandset port or Headset port? Configuration BBase Power Adapter 3CONNECT Power and Charge HeadsetConnect Headset Base to power outlet Charge the Headset for at least 20 Minutes before usingInstall Automatic Handset Lifter Connect Handset Lifter power cord to Headset BaseAutomatic Handset Lifter Call Control Button Determine Lifter position and height settingHandset Lifter Arm Lifter viewed Start with Lifter From backMount the Lifter in permanent position Position IndicatorIf you do not hear a dial tone Use the Extender Arm to Stabilize Handset if neededUsing Your Supraplus Wireless Headset with Your Desk Phone Placing, Answering, or Ending Calls on your Desk PhoneMuting a Call Adjust Listening Volume Adjust Speaking VolumeSpeaking Volume Minor Adjustment Control Set the IntelliStandTM Feature Multi-shift PairingIntelliStand Switch Base Indicator Lights Supraplus Wireless Lights and TonesCan’t hear a dial tone at the headset Troubleshooting and Common QuestionsBattery replacement Still having problems?Plantronics Limited Warranty MaintenancePlantronics, Inc Encinal Street Santa Cruz, CA 95060 USA

Wireless Headset System specifications

The Univex Wireless Headset System represents a significant advancement in audio technology, designed to enhance communication in various environments. From corporate settings to educational institutions, this headset system provides a reliable and high-quality audio experience, enabling users to communicate effectively while enjoying the freedom offered by wireless technology.

One of the standout features of the Univex Wireless Headset System is its impressive range. With a wireless connectivity distance of up to 300 feet, users can move around freely without sacrificing audio quality. This feature is particularly useful in large office spaces or classrooms where mobility is essential. The system operates on advanced frequency hopping technology, which minimizes interference from other wireless devices, ensuring a stable and uninterrupted audio signal.

Comfort is a paramount consideration in the design of the Univex Wireless Headset. It features an ergonomic design with adjustable ear cups and a padded headband, allowing users to wear the headset for extended periods without discomfort. The lightweight construction ensures that users can focus on their tasks without being distracted by bulky or heavy equipment.

Another notable characteristic of the Univex system is its battery life. Equipped with a long-lasting rechargeable battery, the wireless headset can operate for up to 20 hours on a single charge, making it suitable for all-day use. An easily accessible charging dock ensures the headset is always ready for use and minimizes downtime.

The audio quality of the Univex Wireless Headset System is exceptional, featuring noise-canceling technology that significantly reduces background noise. This feature is crucial in busy environments, allowing users to concentrate on conversations without distractions. The headset also incorporates high-definition audio drivers that provide clear and crisp sound, enhancing the overall listening experience.

Additionally, the Univex system includes intuitive controls for easy audio management. Users can adjust volume levels, mute the microphone, and switch between devices all with simple touch controls located on the headset. Bluetooth technology expands connectivity options, allowing users to pair the headset with smartphones, computers, and other compatible devices seamlessly.

In conclusion, the Univex Wireless Headset System stands out with its state-of-the-art features, comfort-focused design, impressive range, and superior audio quality. Its versatility makes it an excellent choice for anyone needing a reliable and effective communication tool, whether in a professional, educational, or personal setting. With the Univex Wireless Headset System, users can experience the perfect blend of freedom, functionality, and comfort.
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