Dell 2016, 2024 manual Contacting Dell, Diagnostics Checklist

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w w w . d e l l . c o m s u p p o r t . d e l l . c o m

FILE LOCATION: C:\A-2003 Working Folder\All PowerConnect\E-Doc Posts\Eng UG rev\7H905gethelp.fm

Diagnostics Checklist

Name:

Date:

Address:

Phone number:

Service tag (bar code on the back of the computer):

Express Service Code:

Return Material Authorization Number (if provided by Dell support technician):

Switch Name and Firmware Version:

Error message, beep code, or diagnostic code:

Description of problem and troubleshooting procedures you performed:

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support)

premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web addresses for your country, find the appropriate country section in the table below.

DELL CONFIDENTIAL – PRELIMINARY 6/3/03

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Help and Regulator y Notices

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Contents User’s Guide Rev. A03 Contents Before You Call Contacting Dell General Rack Mounting of Systems Safety Instr uctions When Working Inside Your System Modems, Telecommunications, or Local Area Network OptionsProtecting Against Electrostatic Discharge Safety Instr uctions Safety Instr uctions E r v i e w Package Contents Front Panel Indicators PowerConnectPower LED Link/Activity LNK/ACT LEDFdx/Col LED 100M LEDFull Duplex FDX LED RJ-45 10/100-Mbps Switch Ports Cascading to a Switch or HubConnecting to Desktop Systems Mounting Kit InstructionsInstalling on a Flat Surface Installing in a RackTechnical Information Network Protocol and Standards CompatibilityDell Confidential Preliminary 6/3/03 Help and Regulator y Getting Help Regulatory NoticesOnline Services Getting HelpTechnical Assistance AutoTech Service Problems With Your Order Automated Order-Status ServiceTechnical Support Service Before You Call Diagnostics Checklist Contacting DellAnguilla Antigua and BarbudaArgentina Buenos Aires ArubaAustria Vienna Website support.euro.dell.com BahamasBarbados Belgium BrusselsBrunei Canada North York, OntarioCayman Islands Chile SantiagoChina Xiamen ColombiaCosta Rica Czech Republic Prague Website support.euro.dell.comDenmark Copenhagen DominicaDominican Republic EcuadorFrance Paris Montpellier Website support.euro.dell.com Home and Small BusinessCorporate Germany Langen Website support.euro.dell.comHong Kong IndiaIreland Cherrywood Website support.euro.dell.com Italy Milan Website support.euro.dell.com JamaicaJapan Kawasaki Website support.jp.dell.com Korea SeoulLatin America Luxembourg Website support.euro.dell.comMacao Malaysia PenangMexico MontserratNetherlands Antilles Netherlands Amsterdam Website support.euro.dell.comNorway Lysaker Website support.euro.dell.com PanamaPeru Poland Warsaw Website support.euro.dell.comPuerto Rico St. Kitts and NevisSt. Lucia St. Vincent and the GrenadinesSweden Upplands Vasby Website support.euro.dell.com Switzerland Geneva Website support.euro.dell.comTaiwan Dell.co.uk/lca/customerservices ThailandTrinidad/Tobago Turks and Caicos IslandsA. Austin, Texas Regulatory Notices FCC Compliance StatementVirgin Islands VenezuelaFCC Notices U.S. Only IC Notice Canada OnlyClass a CE Notice European Union Vcci Notice Japan Only Class a ITEVcci NOM Information Mexico OnlyDell Confidential Preliminary 6/3/03